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Volicon 8.2 Release Notes | SnapStream


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Customer Release Notes


Version 8.2

Build 1.0


This document contains information that is confidential and proprietary to Volicon/ Verizon Digital Media Services and may not be reproduced in any form without express written consent of VDMS. No transfer or licensing of technology is implied by this document.


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Rev: 1.0


September 22, 2017

Release Notes – Observer version 8.2QB1 Copyright©2017 VDMS. All rights reserved.

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Table of Contents

  1. INTRODUCTION 3

    1. PURPOSE 3

    2. REFERENCES 3

    3. DEFINITIONS AND ACRONYMS 3

  2. GENERAL 3

    1. HARDWARE CONSIDERATION 4

    2. NO VERSION INTEROPERABILITY 4

  3. COMPATIBLE PRODUCTS AND PLATFORMS 4

    1. OPERATING SYSTEMS 4

      1. Central Server Installations 4

      2. Probe Installations 4

      3. PC Clients 5

    2. CAPTURE CARDS 5

      1. Transport Stream Capture cards 5

      2. Other Capture cards 5

    3. BROWSERS 5

      1. HTML5 Only 5

      2. Internet Explorer 5

    4. PORTS REQUIREMENTS 6

  4. NEW FEATURES IN V8.2 QB1 7

    1. AUTOMATED ARL EXPORT 7

    2. UPLYNK VOLISLICER CONTROL IN DELIVER APPLICATION 8

    3. RAPID ABR PUBLISHING 10

    4. SHARE TO BOX.COM 11

    5. SCHEDULE DELAYED FACEBOOK POSTS 11

    6. OPTION TO DISABLE THUMBNAIL SHARING FOR SPECIFIC DESTINATIONS 12

    7. OKTA SSO INTEGRATION 12

    8. SHARE ANIMATED GIF’S TO CERTAIN DESTINATIONS 13

    9. ADVANCED CONTENT EXPORT (ACE) USING XDS OR DPI IN ADDITION TO ARL 14

    10. PENALTY BOX (SHOW FAULTS ONLY) IN VOLICON MULTIVIEWER 15

    11. SCC SIDECAR CLOSED CAPTION SUPPORT FOR SHARE 16

    12. NEW OPTION FOR QOE ANALYSIS OF PERCEIVED VIDEO QUALITY (MOS) 17

    13. ADJUST PRIVACY OF SHARED CLIPS TO YOUTUBE 18

    14. UNIQUE PREFIX/SUFFIX ON SIDECAR FILES IN SHARE 18

    15. EMAIL EQUIPMENT ALERTS WHEN PROBES ARE NOT RESPONSIVE 19

  5. BUG FIXES IN V8.2 QB1 20

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  6. KNOWN BUGS AND LIMITATIONS 22


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Release Notes – Observer version 8.2QB1 Copyright©2017 VDMS. All rights reserved.

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  1. Introduction

    1. Purpose

      The purpose of this document is communicating the major new features and changes in this release. It also documents known problems.


    2. References

      The following path links to relevant user guides: http://mip.volicon.com/

    3. Definitions and Acronyms

      The following defines acronyms or terms commonly used in this document.



      Services


      A/V programs along with associated metadata


      ARL


      As Run Log


      STB


      Set Top Box


      TS


      Transport Stream


      MH


      Media Hub- internal Observer component


      CC


      Closed Captions


      OTT


      Over the Top


      ACE


      Automated Content Export


      ABR


      Adaptive Bitrate


  2. General

    Volicon version 8.2.1 is a major release with many new features and fixes, including:

    • Email equipment alerts when probes are not responsive

    • Automated ARL Export

    • Share to Box.com

    • Schedule delayed Facebook posts

    • Option to disable thumbnail sharing for specific destinations

    • OKTA SSO integration

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    • Uplynk Volislicer Control in Deliver Application


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    • Rapid ABR Publishing

    • Database and UI changes for Multi-tenancy

    • Share animated or still GIF’s

    • Advanced Content Export using XDS or DPI in addition to ARL

    • Penalty Box (Show Faults only) in Volicon Multiviewer

    • SCC sidecar closed caption export support

    • New option for QoE analysis of perceived video quality (MOS)

    • Adjust privacy of shared clips to YouTube


    See “New Features in v8.2 QB1” section for more information.


    1. Hardware consideration

      • 8.2 supports only 64-bit systems (Central Server and Probe)

      • The CEM and Thumbnails services can be installed directly on the CS if server has at least 8 GB RAM and less than 50% CPU utilization.

      • In case of a standalone server (CS + Probe on the same machine), it is necessary to install the CEM and Thumbnails services on a separate server. The Thumbnails feature requires a large amount of storage- For one encoder, one day takes approximately ~400MB.

      • For large systems with many channels of cc or thumbnails, as of 8.2 it is now recommended to have separate Central Modules Indexing Server(s). Contact Support for more information.


    2. No Version Interoperability

      There is NO Version Interoperability with any earlier version of the software.

      • The Central Server and Probe must both be on 8.2 QB1 in order to communicate.

      • In addition, the player must match the 8.2 QB1 software version in order to view content from a Client Machine.


  3. Compatible Products and Platforms

    This product was tested on the following platforms (or with the following products):


    1. Operating systems

          1. Central Server Installations

            • Windows 2012 Server R2 x64

            • Windows 10 x64

            • AWS Win 2012 Server R2

            • Windows 2016 Server x64

            • Windows 7 Pro x64


          2. Probe Installations

            • Windows 2012 Server R2

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            • Windows 10 x64


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            • AWS Win 2012 Server R2

            • Windows 2016 Server x64

            • Windows 7 Pro x64


          3. PC Clients

            • Windows 7 64-bit

            • Windows 10 64-bit


        1. Capture cards

          1. Transport Stream Capture cards

            • Hauppauge (Added support for 1069 card)

              • Hauppauge WinTV-HVR-2255 (old 2250) Driver Version 7.9.1.32199 (Driver Date 07/18/2014)

            • Dektec

              • DekTec DTA-xxxx Driver Version 4.23.0.240 (Driver Date: June 2017)

                o Supported: DTA 2111, DTA 2135, DTA 2136, DTA 2137, DTA 2145, DTA 2160

          2. Other Capture cards

            • Blackmagic Design

            • Osprey


        2. Browsers

          1. HTML5 Only

            The following HTML5 browsers are supported:

            • Edge

            • Safari

            • Chrome

            • Firefox


          2. Internet Explorer

            The following 64-bit versions of Internet Explorer are supported:

            • IE11 (supported using HTML5 or ActiveX. New as of this version, default on IE is now HTML5 instead of ActiveX. Support can enable legacy ActiveX on IE if necessary.)


              If you are using a non 64-bit version of Internet Explorer, please run the below executable for IE 64:

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              SetIE64.exe



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        3. Ports requirements:

      New to the 8.2 software are the following Ports:

      • 8290 (Loudness Indexing), bidirectional between the Central Server and Central Module Server

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      • 3360 (MySQL), bidirectional between the Probe and Central Module Server


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  4. New Features in v8.2 QB1

    1. Automated ARL Export

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      As-Run log Export enables users of the system to set automatic share processes according to imported as run logs (programs) to the system. For example, you could set up a job to export any clips marked in your as-run logs as “news” that appear between 6- 11pm on certain days of the week. ARL export will trigger immediately after imported as- run logs are processed by the system for the last day.


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    2. Uplynk Volislicer Control in Deliver Application

      Volicon version 8.2 introduces “flip a switch” simplicity for converting high-resolution Volicon encoders into OTT origination points for Verizon Digital Media Service’s Uplynk OTT streaming.

      Leverage your existing investment in Volicon to serve as an encoding/origination point for any linear channels you want to bring to OTT.


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      In Volicon 8.2, a new Slicer Control UI displays all your Volicon encoders and lets you input your Uplynk credentials. You can then easily map any Volicon encoder to a particular Uplynk Slicer and enable slicing.


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      The Uplynk CMS is integrated into the Volicon deliver application, allowing you to easily monitor your live OTT feeds.


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    3. Rapid ABR Publishing

      It is now possible to share multiple renditions of the same clip to “MPX ThePlatform” content management system. This allows easy transmit of ABR to this service without any further transcoding required.


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      When sharing a clip from a channel that has sub-encoders, you can select multiple video streams, which are all simultaneously published to the platform during the Share process.

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    4. Share to Box.com

      You can now upload clips to the Box.com service from Volicon Share.

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    5. Schedule delayed Facebook posts

      Volicon Share now supports Facebook’s capability to allow users to schedule posts for a future publication date and time. The scheduled time should be between 10 minutes to 6 months from the clip sharing time.

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      After scheduling a post, it can be seen in "Scheduled Posts" within the Facebook user interface.



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    6. Option to disable thumbnail sharing for specific destinations


      You can now disable the sharing of thumbnail images to the same location as the video. The default is set to ON. This is available on Network, FTP, S3, GTxcel destinations.


    7. OKTA SSO integration

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      You can now integrate Volicon with Okta for enterprise SSO (Single-Sign-on) support. Contact Volicon support for configuration information.

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    8. Share animated GIF’s to certain destinations.

      You can now share animated GIF’s from Volicon to certain share destinations, including:

      • Twitter

      • Network

      • Local Export

      • FTP

      • Amazon S3

      • AOL

      • Akamai

      • GTXcel

      • BOX

      • The Platform MPX

      • Brightcove


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      You can choose a low or high-quality GIF in the Export video parameters. For most destinations such as Twitter, to meet site requirements, using the low quality GIF setting is recommended.



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    9. Advanced Content Export (ACE) using XDS or DPI in addition to

      ARL

      The purpose of the Advanced Content Export (ACE) feature is to easily cut out advertisements from linear content and intelligently and automatically create VOD assets based on metadata marking the boundaries of programs and ad breaks. Previously, this feature only worked with metadata from as-run logs (Programs) loaded to the Volicon system.

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      In 8.2, this feature was extended to also allow the use of DPI or XDS metadata to determine the ad boundaries and to generate the correct marks for the content segments.

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    10. Penalty Box (Show Faults only) in Volicon Multiviewer

      The Penalty Box is a new Volicon Multiviewer widget that will only present video players for channels that are currently experiencing fault conditions (e.g. black screen, low audio, metadata, etc). This allows operators in a central NOC to reduce the number of video screens they are regularly monitoring, and focus their attention only on problem channels rather than visually monitoring all channels operating in normal condition.

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      You can select the specific channels that the penalty box should monitor, as well as the maximum number of players per page. If the number of channels currently in fault exceeds the max players per page, the system will auto-rotate through all faults. You can define the auto-rotate wait time on each page.



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      When viewing the chosen penalty box, the multiviewer will display no channels unless any are currently in fault condition. Each channel will display the fault type as a red overlay in the upper right corner.


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    11. SCC sidecar closed caption support for Share


      Version 8.2QB1 adds support for the .SCC (Scenarist Closed Caption) format as a sidecar file when using Volicon Share to send clips to social media or CMS destinations.

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      Note that the SCC export option is only available in Share, not export. If you need to obtain a local copy of the .SCC file, use the “share to local link” destination.


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    12. New option for QoE analysis of perceived video quality (MOS)

      Volicon Version 8.2 QB1 introduces support for video Quality of Experience (MOS) monitoring in addition to our standard Quality of Service (QoS) detection such as static screen, black screen, low/high audio, etc. This is a new optional add-on to your system. Available monitoring metrics include:

      • Mean Opinion Score (MOS)

      • Blurriness

      • Blockiness

      • Contrast

      • Frame Quality


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        Contact your Volicon sales representative for more information about this add-on option.


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    13. Adjust privacy of shared clips to YouTube

      You can now adjust the privacy level of clips shared to YouTube destinations.

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    14. Unique Prefix/Suffix on sidecar files in Share

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      You can now define unique prefixes or suffixes for supporting sidecar files such as the cc, mrss, and thumbnail files during the Share process. For example, if my exported clip name is mymovie.mp4, you can specify that the closed caption file is called mymovie-en_US.srt. This is useful for certain social media or CMS sites which have specific requirements for the naming conventions of these files.


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    15. Email equipment alerts when probes are not responsive

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      New email alerting feature to notify customer administrators when probe has not responded to the central server in a set amount of time. Once the probe recovers, the system will send a recovery notification email.


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  5. Bug Fixes in v8.2 QB1


    HTML5 Fixes:

    • Audio Loudness metadata disappears from the HTLM5 player at the end of clip

    • 1 frame rewind occasionally gets stuck

    • HTML5\OTT encoders - 1 frame rewind is stuck on frame 00

    • HTML5 player jumps over gaps in content without providing the user notification of the jump/missing content

    • HTML5 streamer does not support https protocol

    • Playback for certain encoders experience "hiccups"


      Continuous and Schedule Export Fixes:

    • The Cont/Sch Export pages do not support a “read only” option for completed jobs

    • For Schedule Recording pressing “Cancel” does not cancel the selection

    • For Schedule Recording the "Play" button does not appear without performing a page refresh

    • If a specific Content Export task is unexpectedly interrupted, the next task does not run

    • When using a Client Machine with laptop resolution, the “Search and “Reset” buttons overlap on the Channels Dashboard on the Schedule Record page


      STB Fixes:

    • The sub encoder dropdown is missing from Schedule Record clip page

    • The user has no means to check the number of recurrences selected for a job after it is created

    • The Schedule Record page does not auto refresh, so the statuses being displayed may appear out of date

    • The STB Services section is missing page numbers

    • The "Country" drop down should be accessible with first character

    • Manual mode: Remote buttons become un-clickable when user opens multiple encoders


      Share Publishing and Export Fixes:

    • YouTube Destination: Sharing a 1 hour clip fails due to an access token expired message

    • Facebook Destination: The “Save” button should be grayed out until logged in

    • The tooltips for Share Thumbnails Editing are missing

    • Dual Language Teletext support for same languages

    • Add ability to manage external videos and images for "intro/outro" and "embargo" on share

    • On the Share Export Page the volume goes up and down when the up/down key is pressed on any dropdown

    • Add download link for Exported clips on the Management Console

    • Inconsistent tooltips appear for the “Upload/Download Thumbnails” section

    • When exporting locally or with Share, the incorrect Time Zone is burned to video even when Auto is selected

    • The Accepted File Formats are incorrect for the Banner

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    • Validation message appears after the export has failed, instead of disabling button



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      DPI Fixes:

    • DPI Clips are not playing after reaching the end of the track. This behavior does not match other pages

    • Clicking on the graph on the DPI Monitoring Page should highlight the corresponding event in the table

    • On the DPI Monitoring Page, if the users selects the "End Track" button, it does not display message to user if the user is LIVE (for both HTML5 and ActiveX)

    • On the DPI Monitoring Page, the Graph loses focus when user clicks on Hour interval

    • DPI Monitoring does not refresh by itself and requires manual intervention

    • When viewing the DPI Graph from an HTML5 browser, the Player opens in the play state though the controls show pause


      General Front-End Fixes:

    • Slate: Accepted file formats should be specified

    • XDS: Extra apostrophe appears in Clip name

    • EPG: No indication is provided to the User that a search is going on

    • EPG: After a search, "List is empty" should be displayed if no records are found

    • Multiview: Indication should be provided when “Delete” button is disabled

    • Management Console: "Already exporting" job should not display the “Edit” button

    • Management Console: Status search is not filtered correctly

    • CC Search: Selecting one of the “Last Searches” returns wrong results

    • CC Widget: The widget does not open synced to player time

    • Audio Description: An alert appears on widget but list is empty

    • CC widget on Viewer page does not work when the seekbar is bigger than 15min

    • Schedule Export: Adding a destination to a specific profile adds it to schedule export job too


      Permissions and Settings fixes:

    • Settings/Permissions: User is able to delete himself from the assigned role

    • Bookmarks: Users with “View” permission is unable to send clip via email

    • Roles: Any changes made on the Roles page results in an license error being displayed

    • Destinations: If a change is cancelled on the Designation page but the field has already by authenticated, the cancelation will not occur

    • Distribution Profiles: Need to show which destination type when adding new destination

    • Export Profiles: Need to add option of "reduce frame rate by half"

    • Users: When adding a new User, the “Save” button should be grayed out if the required field “Email” is not entered

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    • Publish profiles created by a specific user are not visible to him



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  6. Known Bugs and Limitations

  • Multiview: Memory leak on client server, browser hangs after a few hours of running

  • CEM: CC/Thumbnails won't work for Brightcove if transport S3 has special characters

  • CEM: S3 directory wild cards will not work if the destination is a transport

  • Central Server fails to display encoder configuration after adding new TS encoder via Probe Manager

  • DPI Graph: Sharp peak is shown on bottom graph is not reflected on the main graph

  • When the ActiveX player is switching between different LTS chunks, it gets stuck during playback

  • Configuration page – When an encoder enters dummy mode, this is not reflected in the status section

  • Player gets stuck and reports Format change due to encoder being in dummy mode

  • If the same Users logs in twice, the system does not log out the first instance until the second instance performs an action i.e. creating a bookmark

  • Exported long Programs displayed as "short" in the Excel file

  • HTML5: When an encoder is stopped, instead of freezing playback, the player continues to move up in frames

  • The Encoder Service crashes when one encoder cannot access the LTS storage

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  • HTML5: The player becomes "stuck" when the encoder switches back and forth between dummy_mode and normal mode


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Release Notes – Observer version 8.2QB1 Copyright©2017 VDMS. All rights reserved.

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