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Volicon 8.1 Admin Guide | SnapStream


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Copyright © 2017, Verizon Digital Media Services. All rights reserved.


Volicon Media Intelligence service

8.1 Admin Guide


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Warranty and limitations

The information in this document is subject to change without notice and does not represent a commitment on the part of Verizon Digital Media Services’ Volicon Media Intelligence service; it’s not a binding contract. Volicon Media Intelligence service will not be held responsible for failures or errors in the text of the document, nor be liable for it in any claim from any third party. Documentation is provided “as is”. All conditions, representations and warranties, expressed or implied, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement, are disclaimed, except to the extent that such disclaimers are held to be legally invalid. This document contains proprietary information belonging to Volicon Media Intelligence service. Such information is supplied solely for assisting properly authorized users of Volicon Media Intelligence service systems. No part of its contents may be used for any other purpose or disclosed to any person or firm. No part or parts of this document shall be copied, used for commercial purposes or passed to any third party for any use, without approval from Volicon Media Intelligence service. The text and graphics are for the purpose of illustration and reference only. The information herein is subject to change without notice.


Document Details



Document name:

Volicon Media Intelligence service

8.1 Admin Guide


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Copyright © 2017, Verizon Digital Media Services. All rights reserved.


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Table of contents

  1. Introduction 7

    1. Purpose and scope 7

    2. About the Volicon Media Intelligence service 7

    3. Conventions used in this manual 8

    4. Definitions and acronyms 9

  2. Volicon Media Intelligence services 12

  3. Servers 13

    1. Server dimensions and power requirements 13

    2. Mounting, power, basic connections 14

      1. Power distribution 14

      2. Total power 14

      3. HVAC 14

      4. STB shelves 15

      5. Typical rack layout with set-top boxes 15

    3. Server front panel indicators and controls 16

      1. Power on and shut down 16

      2. Server front panel indicators 17

      3. Drive carrier indicators 18

      4. Power supply indicator 19

    4. Server rear panel connections 19

    5. Capture cards 19

  4. Software installation 20

    1. Central and probe server operating systems 20

      1. Additional Microsoft software 20

      2. Third-party software 20

    2. Client workstation 21

      1. Client-side browsers 21

    3. Initial Volicon Media Intelligence service deployment 21

    4. Optional Volicon Media Intelligence service modules 21

    5. Managing Volicon Media Intelligence service software updates 22

    6. Upgrading from previous versions of Volicon Media Intelligence service 23

  5. Adding Volicon Media Intelligence service servers to your network 24

    1. IP port utilization 24

    2. Network bandwidth 26

  6. Initial O/S level setup 27

    1. Active directory (AD) integration 27

      1. Prerequisites 27

      2. AD operation 27

    2. Antivirus exclusion storage areas 28

    3. Remote server access 29


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      1. Server-side Microsoft RDP 29

      2. RDP client 30

      3. Login 31

      4. Terminate remote session 31

  7. RAID disk drive array 32

    1. RAID variants 32

    2. RAID controllers 33

    3. Accessing the RAID controller 33

    4. Main megaRAID screen 35

      1. Silencing RAID alarm 35

    5. Email alerts 36

    6. Hard disk drive (HDD) replacement 36

  8. Capture cards and breakout cables 37

    1. Blackmagic 38

      1. Intensity PRO 4K 38

      2. DeckLink Extreme 4K 39

      3. DeckLink SDI 4K 41

      4. DeckLink Studio 4K 41

      5. DeckLink Duo 42

      6. DeckLink Quad SDI 42

      7. DeckLink Mini Recorder 43

      8. DeckLink Mini Monitor 44

    2. DekTec 44

      1. DekTec DTA-2111 44

      2. DekTec DTA-2136 45

      3. DekTec DTA-2137C 46

      4. DekTec DTA-2145 46

    3. Hauppauge 47

      1. Hauppauge 01609 47

      2. Hauppauge HVR-2255 48

    4. Osprey 48

      1. Osprey 260e 48

      2. Osprey 460e 49

    5. Set-top box interconnect 51

  9. What NOT to do on the server side 52

  10. Volicon Media Intelligence service login 53

    1. Logging out 54

    2. Internet Explorer settings 54

    3. Non-IE browsers support, clientless mode 56

    4. Volicon Media Intelligence service ActiveX media player 56

      1. Installing the media player 56

      2. Updating the media player 60

      3. Removing the media player 60

    5. Volicon Media Intelligence service welcome page 61


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  11. Volicon Media Intelligence service web-based configuration ...62

    1. System architecture 63

    2. Configuration: Probe groups 64

      1. Create a probe group 65

      2. Rename a probe group 67

      3. Delete a probe group 67

      4. Adding a probe 67

      5. Editing a probe 68

      6. Creating and editing encoders 73

      7. Adding an encoder 73

      8. Encoder configuration 73

    3. Configuration: Probe profiles 99

    4. Configuration: Encoder profiles 99

    5. Configuration: Manage streams 99

    6. Settings: Central server 99

      1. System 100

      2. Settings: SNMP receivers 101

      3. Settings: Channel set 102

      4. Distribution profiles 103

      5. Roles 107

      6. Users 111

    7. Active users 113

      1. Force user logout 113

    8. Preferences 113

      1. Main 114

      2. Passwords 115

    9. System health 115

      1. Alerts 116

      2. User activity 116

      3. Event viewer 117

    10. Help 117

    11. About 117

    12. Reset cache 118

    13. Log out 118

  12. System monitoring procedure 119

    1. Checking probe status 119

    2. Encoder status 119

      1. Encoder fault corrective actions 120

      2. Monitor live media streams 120

      3. Checking memory and CPU utilization 121

    3. Checking video storage utilization 121

  13. Troubleshooting and maintenance 123

    1. No video playing 123

    2. User login 123

      1. Client machine not working 123


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    3. Install player CAB file 124

    4. License problem sources 124

    5. Capture card debugging 124

      1. Blackmagic 124

      2. DekTec 126

      3. Osprey 126

      4. Hauppauge 129

    6. Technical support portal 129

  14. SNMP notification 130

    1. MIB variables 130

      1. MIB variables alert example 132

    2. SNMP notification signaling 134

    3. System alerts 135

  15. Revision history 137

    1. Volicon Media Intelligence service releases 137

    2. Revision change history 137


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Copyright © 2017, Verizon Digital Media Services. All rights reserved.


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  1. Introduction

    Welcome to the Volicon Media Intelligence service 8.1 Admin Guide.


    1. Purpose and scope

      This document will provide the details and instructions necessary to guide you through the Volicon Media Intelligence service configuration and operation, addressing specific system and network administrator functions, including:


      • Connecting video sources

      • Encoders used to ingest various video sources

      • IP network configuration

      • Alerting thresholds

      • User accounts

      • Other system-related parameters in the Volicon Media Intelligence service


        This document is also useful for advanced users to gain further understanding of system operations.


    2. About the Volicon Media Intelligence service

      The Volicon Media Intelligence service suite of applications transforms content creation, sharing and the monitoring of broadcast products. It allows you to create and distribute high-quality content faster while immediately enabling response to the competition, advertisers and regulatory entities. Most importantly, the Volicon Media Intelligence service enables you to provide an improved product that will increase approval from all audiences.


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      Figure: Volicon Media Intelligence service functional diagram


      The Volicon Media Intelligence service continuously ingests videos and audio from multiple sources. Volicon Media Intelligence service works with networks of all sizes. The system is preconfigured with default settings so that small installations can work right out of the box. For larger installations, you can define as many probe servers and their streams in the central server as you need to completely monitor your network.


    3. Conventions used in this manual


      Type


      Boldface


      Capitalization


      <Boldface>


      @Hyperlink

      Classification


      Denotes names and labels in the Graphical User Interface (GUI)


      Denotes keywords, module names, components and signal labels


      Denotes push buttons and other similar user input devices


      Automatic links to other sections in the document denoted by boldface and the “@” prefix


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      Copyright © 2017, Verizon Digital Media Services. All rights reserved.




      1.4 Definitions and acronyms




      8VSB

      8-level Vestigial Sideband Modulation: Used for ATSC over the air broadcast


      AC-3

      Dolby Digital Audio Codec 3: Compression used by ATSC



      AFD

      Active Format Description: Metadata describing format (i.e., 4:3 or 16:9)


      ARL

      As-run logs: Used to extract a program schedule


      ASI

      Asynchronous Serial Interface: Used to carry MPEG-TS



      ATSC

      Advanced Television System Committee: A set of standards for US digital television



      Bookmark

      Short program segments marked on the Volicon Media Intelligence service server to facilitate auditing and sharing



      CALM Act

      Commercial Advertisement Loudness Mitigation: The FCC requirement for audio loudness



      CEM

      Content Export Module: An optional software package to export program clips to social media sites



      Clear QAM

      Clear Quadrature Amplitude Modulation: A non-encrypted cable video distribution



      CC/TT

      Closed captioning/SMPTE timed text: Protocols used to add text description to audio


      Component video

      Analog video with separate red, green, blue (RGB) channels using three RCA connections


      Composite video


      Analog video over a single RCA connection


      Dialnorm

      AC-3 metadata used to control playback gain



      DPI

      Digital Program Insertion: Metadata that allows downstream insertion of commercial or short programs


      DPI – in point

      Entry point to switch to a different stream


      DPI – out point


      Return to normal stream



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      DvB

      Digital video Broadcasting: An international suite of digital television standards



      Encoder

      Volicon Media Intelligence service function that receives and processes media signals



      Fault clips

      Portions of audio or video stream that fail to meet Volicon Media Intelligence service-quality thresholds



      SD/HD-SDI

      Uncompressed Standard- or High-Definition (video serial data) Interface



      GPI

      General-Purpose Interface: Metadata used for broadcast automation



      HDMI

      High-Definition Multimedia Interface: A digital interface used to transport audio and video short distances



      IP

      Internet Protocol: Used to send digital data from one computer to another



      Metadata

      Data-about-the-data: Additional information carried by the program used to describe program details



      MH

      Media Hub: An internal Volicon Media Intelligence service component



      MPEG

      Motion Picture Expert Group: An international organization that sets audio and video compression and transmission standards



      MPEG-TS

      MPEG Transport Stream: A standard container for audio, video and Program and System Information Protocol (PSIP)



      Multiview

      Volicon Media Intelligence service feature that allows you to configure multiple channels and monitoring widgets into a single display screen



      NAVE

      Nielsen Audio Video Encoder: Psychoacoustic symbols inserted in programs to facilitate automatic viewer tracking



      NTP

      Network Time Protocol: An internet standard used to synchronize computer real-time clocks


      OTT

      Over-the-top program delivery using internet protocols



      PID

      Packet Identifier: A unique 13-bit value used to identify elementary streams of a program in a single- or multi-program Transport Stream



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      Probe

      Ingest server housing one or more encoders



      PSIP

      Program and System Information Protocol: A method used to transport program metadata (e.g., sub channels, program guide and content ratings)



      S-video

      Separate video: A variation of composite video that separates luminance (black and white) from chrominance (color) to enhance video quality


      Services

      A/V program content with the associated metadata



      SMPTE

      Society of Motion Picture and Television Engineers: Creates numerous technical standards



      STB

      Set-top box: A device used to make programming available to customers


      Storyboard

      Sequence of video frames to assist visualization


      VANC

      Vertical Ancillary data space in digital streams



      W3C

      World Wide Web Consortium: Sets standards to advance the use of the World Wide Web


      XDS

      Extended Data Services: Analog NTSC metadata



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  2. Volicon Media Intelligence services

    Volicon Media Intelligence service has numerous platforms optimized to meet the needs of a wide variety of customers. Systems are customized per customer requirements. Below is an overview of the different system classes.


    Enterprise

    The Enterprise platform offers the highest degree of scalability with enterprise reliability and the maximum amount of storage. Enterprise systems use RAID 6 for increased reliability.


    Professional

    The Professional platform provides a cost-effective system for content monitoring, logging and compliance workflows. It serves as a cross-browser and cross-platform solution that offers greater portability, scalability and redundancy, with ease of use and extensibility. A Professional-class system is equipped with RAID 5 and typically a 2U chassis form factor.


    Scout

    Scout is a cost-effective, yet powerful, video network monitoring device. It enables broadcasters and networks, as well as cable and IPTV operators, to proactively perform quality checks at A/V service handoffs to ensure the highest quality experience for customers. Scout is the smallest server, using a 1U chassis that supports a single capture card.


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  3. Servers

    Volicon Media Intelligence service offers a number of different rack-mounted servers to meet customer requirements.


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    Figure: Typical Volicon Media Intelligence service server


    1. Server dimensions and power requirements



      Server

      Hard drive storage capacity



      44.45 mm)


      Single 200W

      1U x 14.0”

      12.8 lbs

      100-240V 4.2A

      (346mm) deep

      (6.8kg)

      Redundant supplies 700W 100-140V 8.5-6.0A


      1U x 25.6” (650


      36 lbs

      750W 180-240V 5.0-3.8A

      mm) deep

      (16.3kg)

      per supply




      Redundant 700W supplies


      2U x 25.5”


      52 lbs

      100-240V 10.0-4.0A per supply

      (648mm)

      (26.6kg)


      Redundant 800W supplies


      3U x 25.5”


      72 lbs

      100-240V 10.0-4.0A per supply

      (648mm) deep

      (32.7kg)


      Redundant 800W supplies


      3U x 25.5”


      72 lbs

      100-240V 10.0-4.0A per supply

      (648mm) deep

      (32.7kg)


      Redundant 900W supplies 100-


      4U x 26.0”


      75 lbs

      240V 11.0-4.5A per supply

      (660mm) deep

      (34.0kg)

      Power requirements – All supplies 50/60 Hz

      Height is multiple 1U (1.74 inch,


      Weight


      Scout 1 bay



      Enterprise TS


      Enterprise TS


      Enterprise


      Enterprise


      Enterprise TS

  4. RAID

hot swap 1 aux bay


8 RAID

hot swap 1 aux bay


8 RAID

hot swap 1 aux bay


16 RAID

hot swap 2 aux bays


24 RAID

hot swap 2 aux bays


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Table: Server space and power requirement



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    1. Mounting, power, basic connections

      Servers mount in standard 19-inch racks. Follow your rack manufacturer’s mounting instructions for safe and stable mounting. If the server’s power supply has a 110/240 switch, make sure to set it to the proper voltage (120/240 VAC, 50/60 Hz).


      Plan for your rack space and cooling requirements by creating a table similar to the one shown above. List your servers, set-top boxes and related equipment. If possible, include a PC or laptop dedicated for use with the Volicon Media Intelligence service servers.


      Access and peripherals

      • It is recommended to attach a dedicated display, keyboard and mouse so that there is no delay in logging in to the server during urgent service.

      • Attach LAN and video cables as needed per application.


      1. Power distribution

        Servers should preferably be on dedicated circuits so that if one trips, it will not affect more than one power supply module per server.


        Volicon Media Intelligence service systems should be connected to a UPS or a similar high-availability power supply.


      2. Total power

        Add the power requirements of all other on-site equipment to obtain total system power consumption.


      3. HVAC

        Ensure your HVAC has sufficient cooling capacity to handle the total power (watts) of heat dissipated by the servers and your other on-site equipment.


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      4. STB shelves

        If you use set-top boxes (STBs), Volicon Media Intelligence service recommends mounting these in 19-inch racks (482.6 mm) for solid installation. Locate the shelves close to the respective probe server to reduce cable lengths. As an example, see the STB shelf shown below. It fits in a 19-inch 2U- high rack.


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        Figure: Set-top box mounting shelf


      5. Typical rack layout with set-top boxes

        This section describes rack layout and interconnections scenarios. Typical deployment will have a central server, one or more probe servers with capture cards and, optionally, set-top boxes. A small installation may be able to combine the central server and probe functionality in a single physical server.


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        Figure: Typical Volicon Media Intelligence service equipment rack


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    1. Server front panel indicators and controls

      For security purposes, a locking front cover prevents access to drive bays, auxiliary drives and the power and reset buttons. With the security panel installed, only the system-level status LEDs are visible.


      Note: There may be minor differences in panel indicators depending on the specific server and configuration.


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      Figure: Typical server indicators and controls (security panel removed)


      1. Power on and shut down

        To power up the server, remove the locking front panel security cover and press the power switch.


        After powering up the Volicon Media Intelligence service server, wait for the login screen to appear. If you are logging in to the system for the first time, consult the “Read me first” guide, or contact the Volicon Media Intelligence service support team.


        Note: Volicon Media Intelligence service runs as a service (configured by default) and does not require a user/admin login to operate.



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        To shut down Volicon Media Intelligence service from the console, use the MS Windows <Start>  <Shutdown> sequence. To restart the server, use the

        <Start>  <Restart> menu.



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        CAUTION

        DO NOT remove power or press the <Reset> button to reboot the server. This uncontrolled shutdown can corrupt the application database and require re- indexing by a Volicon Media Intelligence service support engineer.


        If the Windows UI is not accessible, use the front panel <Power> button to perform an orderly server shutdown



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      2. Server front panel indicators

        There are several LED indicators on the control panel, and others on the drive carriers, to keep you informed of the overall system status and the activity and health of specific components. This section explains the meanings of the LED indicators and the appropriate responses.


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        Figure: Volicon Media Intelligence service front panel indicators (security panel in place)


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        Indicators:


        Power failure: When this LED flashes, it indicates one of the power supplies has failed.


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        Alert status Description


        Constant red An overheat condition has occurred, possibly caused by

        cable congestion.


        Blinking red (1Hz) This indicates a fan failure. Check for an inoperative fan.


        Blinking red (0.25Hz) This indicates a power failure. Check for a non-operational

        power supply.


        Constant blue Local UID has been activated. Use this function to locate

        the server in a rack mount environment.


        Blinking blue The remote UID is on. Use this function to identify the

        server from a remote location.


        Table: Chassis indicators


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        NIC2 indicates network activity on LAN2 when flashing.

        NIC1 indicates network activity on LAN1 when flashing.


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        HDD indicates IDE channel activity, SAS/SATA drive and/or DVD- ROM drive activity when flashing.


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        Power indicates power is being supplied to the system's power supply units. This LED should normally be illuminated when the system is operating.


      3. Drive carrier indicators

        Each drive carrier has two status LEDs. They are normally hidden behind the security panel. Remove the panel to access the drive bays.


        Activity LED: Green or blue indicates the drive activity and flashes when the drive is accessed.


        Status LED: Red indicates drive failure.



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      4. Power supply indicator

        Some power supplies have a status LED located on the power supply – visible from the rear of the chassis.


        • Solid green indicates the supply is on and operating normally.

        • Solid amber indicates the supply is plugged in and turned off or in an abnormal state.

        • Blinking amber indicates overtemp and the supply temperature has reached 63C. The system will automatically power down if the supply reaches 70C, and restart when the supply cools down to 60C.


    2. Server rear panel connections

      Power and video inputs are located on the back panel.


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      Figure: Typical server rear panel


    3. Capture cards

      Volicon Media Intelligence service supports a wide range of RF, analog, baseband and digital video capture cards to meet customer requirements. Capture cards are described in more detail in Section 8.


      • Blackmagic: DeckLink Duo, DeckLink Quad, DeckLink SDI 4K, Extreme 4K, Intensity PRO 4K, Mini Recorder, Mini Monitor, Studio 4K

      • DekTec: DTA-2111, DTA-2135, DTA-2136, DTA-2137, DTA-2145, DTA- 2160

      • Hauppauge: WinTV-HVR-2255, 1609

      • Osprey: 160e, 460e


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  1. Software installation

Volicon Media Intelligence service central server and probe server software are preinstalled and configured by Volicon Media Intelligence service


    1. Central and probe server operating systems

      The Volicon Media Intelligence service central server can be installed on 64-bit computers running any of the following Microsoft operating systems:

      • Windows 7

      • Windows 10

      • Windows Server 2012 R2

      • AWS Windows 2012 R2


      1. Additional Microsoft software

        The central server utilizes the following additional MS software packages:

        • Microsoft .NET Framework 3.5 SP1

        • Microsoft Message Queuing (MSMQ)

        • Windows Installer 4.5 Redistributable

        • Microsoft Visual C++ 2005 SP1 Redistributable

        • Microsoft Updates – turned off during normal Volicon Media Intelligence service operation


      2. Third-party software

        Volicon Media Intelligence service makes use of several third-party software packages. The following software packages are preinstalled when the system is ordered:


        • Apache: Web server

        • Hmailserver: Outgoing mail server

        • Redis: Object cache

        • MariaDB: Database

        • PHP: Scripting



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    1. Client workstation

      PC client may be either 32- or 64-bit computers running the following operating systems:


      • Microsoft Windows 7

      • Microsoft Windows 10

      • Apple Mac


      1. Client-side browsers

        Volicon Media Intelligence service supports the following browsers:

        • Chrome uses HTML5 (Mac and Windows).

        • Edge uses HTML5.

        • Firefox uses Silverlight V5.

        • Internet Explorer 11 uses ActiveX.

        • Safari uses HTML5 (Mac O/S only).



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Note

You need to run SetIE64.exe if you’re using the 32-bit version of IE. Download it from the Volicon Media Intelligence service site.



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    1. Initial Volicon Media Intelligence service deployment

      Volicon Media Intelligence service installs and tests the customer configuration prior to shipping. On-site installation consists of integrating the servers into your corporate IPv4 network and connecting the encoders to ingest the appropriate channels. Once the system is up and running, the Volicon Media Intelligence service administrator needs to configure social media publishing profiles and create user accounts.


    2. Optional Volicon Media Intelligence service modules

      Volicon Media Intelligence service is highly configurable to meet customer needs. Below is a partial list of optional Volicon Media Intelligence service modules.


      • Loudness monitoring: Compliance verification



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      • Content matching: Identifies when specific content is aired

      • Advanced Content Export (ACE): Automatically creates assets and uploads them to predefined locations

      • Trigger clipping: Integrates Volicon Media Intelligence service to third-party monitoring systems

      • NAVE decoding, logging and alerting: Insures proper transmission and delivery of NAVE codes to Nielsen monitoring equipment

      • Scheduled recording: Automatically controls the set-top box to monitor relevant media sources

      • Ratings import: Imports viewer ratings

      • Quality of Experience (QoE or QoX): Monitors logged content for a variety of signal faults

      • As-run log (ARL) integration: Integrates Volicon Media Intelligence service with existing automation systems

      • Active directory (AD) integration: Integrates Volicon Media Intelligence service into the AD domain to allow single login

      • Embedded AC-3 capture: Natively processes AC-3 audio-eliminating need for external AC-3 decoder

      • DvB subtitles capture: Monitors and alerts missing DVB subtitles

      • Multiviewer: Watches multiple programs on the network wall

      • Multicast: Live streams either high-quality original programs or low- resolution proxy across the enterprise

      • DPI monitoring: Frames accurate monitoring to insure DPI messages were conveyed properly

      • Digital audio S/PDIF interface: An ingest of digital audio streams

      • Over-the-top (OTT) monitoring: Multiplatform streaming media logging and monitoring

      • Archiver: Manages storage and retrieval of content

      • Closed caption (CC) monitoring: Monitors and alerts closed captioning service


    3. Managing Volicon Media Intelligence service software updates

      Volicon Media Intelligence service support is responsible for installing central server (CS) and probe server software updates.


      Updates to the Internet Explorer Active-X viewer, a component of the CS, are automatically pushed to the client when the user logs in. Installing the ActiveX viewer requires admin privileges.


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    4. Upgrading from previous versions of Volicon Media Intelligence service

      There are significant differences between previous versions of Volicon Media Intelligence service. Please contact Volicon Media Intelligence service for additional information about upgrading.


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  1. Adding Volicon Media Intelligence service servers to your network

Assign each server a static IPv4 address. If you are using the internet for your connections, place firewalls between your Volicon Media Intelligence service probe servers and their internet connection, and between the central server and its internet connection. As a minimum, assign a DNS entry to the central server to facilitate client access.


    1. IP port utilization

      Numerous TCP/UDP ports are used for intra-application communication and to provide Volicon Media Intelligence service client access.


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      Figure: System intercommunication



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      Probe

      Service

      Incoming

      Outgoing

      Protocol


      Listener service

      8220

      HTTP (TCP)

      Media hub

      8080

      HTTP (TCP)

      Volicon Live


      4505


      TCP

      Streamer port




      Volicon Streamer port

      4504


      TCP

      MediaHub

      8080

      8080

      TCP

      MediaHub

      8081

      8081

      TCP

      MSMQ


      1801

      UDP

      CEM

      88

      88

      TCP


      Central server

      Service

      Incoming

      Outgoing

      Protocol


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      Access to probe’s listener service


      Web server port (if using SSL)

      8220 HTTP (TCP)


      8080 HTTP (TCP)


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      MSMQ 1801, 3527 UDP

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      SNTP 25 TCP

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      Streamer port


      Volicon Streamer port


      4504

      TCP

      MediaHub

      8080

      8080

      TCP

      MediaHub

      8081

      8081

      TCP

      WebSocket

      9090

      9090

      TCP

      CEM port

      8300

      8300

      TCP

      HTTP

      80

      80

      TCP

      CEM port

      88

      88

      TCP

      Volicon Live

      4505 TCP



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      Client

      Service

      Incoming

      Outgoing

      Protocol


      Access to Streamer

      4504

      TCP

      Access to Live


      4505


      TCP

      Streamer




      MediaHub

      8080

      8080

      TCP

      MediaHub

      8081

      8081

      TCP

      SNTP

      25


      TCP

      Web Socket

      9090

      9090

      TCP

      HTTP

      80

      80

      TCP

      CEM

      88

      88

      TCP


      Content export module

      Service

      Incoming

      Outgoing

      Protocol


      Streamer port



      Volivon Streamer port



      4504


      TCP

      MediaHub

      8080

      8080

      TCP

      MediaHub

      8081

      8081

      TCP

      CEM port

      8300

      8300

      TCP

      CEM port

      88

      88

      TCP

      Volicon Live

      4505 TCP


      Table: IP port utilization


    2. Network bandwidth

      Provide sufficient bandwidth between the server and the monitoring facility. Size the bandwidth to be 1.2-1.5 times the sum of the viewed stream’s bandwidth, with a minimum connection speed of 10 Mbps.



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  1. Initial O/S level setup

    Volicon Media Intelligence service servers run different versions of the Microsoft Operating System and come with the Volicon Media Intelligence service suite preinstalled. The administrative task is to integrate the servers into your network and set up end user accounts.


    1. Active directory (AD) integration

      AD integration is an optional Volicon Media Intelligence service module. A Volicon Media Intelligence service support engineer will need to be involved to configure the Volicon Media Intelligence service server.


      1. Prerequisites

        The following prerequisites need to be met for the AD integration to proceed:


        • The support engineer needs to know the IP address or the fully qualified domain name (FQDN) of the AD server. The FQDN is more flexible and is preferred.

        • Add the Volicon Media Intelligence service web server to the AD domain.

        • Create a simple domain user with a non-expiring password and notify support.

        • Provide the support engineer with your organizational units (OUs) and their basic structure.

        • Upgrade all the Volicon Media Intelligence service servers to the latest qualified build prior to integration.

        • Configure all your client browsers to have the web server address in their intranet zone or IE trusted zone.


      2. AD operation

        • After all prerequisites are met, you must define several groups in the Volicon Media Intelligence service. To do so, you can access the system with a non- AD password through the URL http://<server>/admin. When using AD integration, the user's set of permissions (including accessible channels and maximum number of concurrent channels played) is defined on the Volicon Media Intelligence service groups (user management section).

        • You must also create identical group names as defined in Volicon Media Intelligence service in the AD. Once completed, the administration of users'



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          access to Volicon Media Intelligence service and their privileges will only be administered through the AD by adding or removing users as members of the different groups. Note: One exception is the number of concurrent channels. By default, there is no limit; if defined, the Volicon Media Intelligence service settings will be used. Furthermore, if multiple groups define the number of concurrent channels, the highest number will be used (even if it is set to unlimited).


        • Initially, the user accesses the Volicon Media Intelligence service system through a browser with only an IP address or a domain name. Access to the Volicon Media Intelligence service system is provided automatically according to the user’s assigned group(s) in AD, matching the user by group name to the defined Volicon Media Intelligence service groups. If the user is a member of several groups, their effective permissions will be the sum of all permissions of those groups.


        • The user’s name is automatically created internally within the Volicon Media Intelligence service upon first login. It is then associated with the user- generated content in the Volicon Media Intelligence service (e.g., clips, programs, etc.).


    2. Antivirus exclusion storage areas

      Ensure that any installed antivirus program does not interfere with the Volicon Media Intelligence service programs/services. Antivirus programs can use system resources needed by Volicon Media Intelligence service services, causing them to hang or crash.


      • Turn off all "on-access" scanning.

      • Schedule virus definition updates and system scans to occur during low- usage times and when technicians are available to verify that restarts (if any) have completed running and have not hung up the system.

      • Certain directories need to be open and free for continuous system access.

      • Ensure that the following folders are removed from scans:


      C:\ProgramData\Redis C:\ProgramFiles\Redis C:\ProgramFiles\MariaDB 10.2

      C:\ProgramFiles\Volicon \

      C:\thumbnails C:\video\

      Object cache

      Object cache

      Database

      Volicon Media Intelligence service software

      Media thumbnail storage

      Content storage


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      Table: Antivirus exclusion configuration


    3. Remote server access

      Volicon Media Intelligence service administration management access uses the same web-based user interface as other users. As an administrator (with admin privileges) you have access to system level configuration features that provide the ability to add and delete user accounts.


      From time to time, direct access to the Windows server may be required. If the particular server is not equipped with local user access capabilities, the built-in Microsoft RDP Remote Desktop feature is handy. There are several precautions to keep in mind when using MS Remote Desktop to prevent interfering with Volicon Media Intelligence service audio and video processing.


      1. Server-side Microsoft RDP

        Each server that requires remote access will first need to have the feature enabled. Afterward, select which accounts are able to remotely access the computer. The Windows administrator account is automatically granted access when Remote Desktop is set up.


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        Figure: Server-side Remote Desktop


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      2. RDP client

        Configure your settings by the following steps when you are using a Remote Desktop connection (MSTSC- Microsoft Terminal Services Client).


        1. From the Start menu, find <Remote Desktop connection>.


        2. Open <Remote Desktop connection>.


        3. Click on the <Local resources> tab.

          • Note: If you are setting up remote access from Windows XP (no longer supported by Microsoft), change the “Remote computer sound” setting to “Leave at remote computer”, as this is required to ensure that the system remains working correctly.


          • If you are setting up remote access from Windows 7 or later, use the defaults for “Remote audio”.


        4. Uncheck “Printers” under <Local devices and resources>. Otherwise, the system will generate errors while trying to find and install printer drivers that do not exist on the server.


        5. Optionally, select the clipboard to enable file copy operations between the server and the client PC. To save your changes, go to the <General> tab and press <Save>.


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        Figure: Windows 7 RDP local resources


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        Copyright © 2017, Verizon Digital Media Services. All rights reserved.


      3. Login

        1. Open <Remote Desktop connection>.

        2. Enter the URL or IP address of the server.

        3. Enter your username.

        4. If you check “Allow me to save credentials”, Windows will save your login information. Do this only on a secure PC you control.

        5. Press: <Connect>.


        Note: Only one person can be logged in at a time. A successful login will terminate an existing session.


        If your computer is unable to connect to the remote server, it throws this error message.


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        Figure: RDP unable to connect to remote server



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        Figure: Remote Desktop login



      4. Terminate remote session

        Closing the window in Windows 7 and later will automatically terminate the session. If you are still using Windows XP (no longer supported by Microsoft), you need to explicitly terminate the session, not just close the window. Just closing the window will leave you logged in.


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  2. RAID disk drive array

    RAID, an acronym for "Redundant Array of Independent Disks”, is a storage technology that combines multiple hard drives to store data on them as if they were one logical unit. RAID takes multiple physical disks and makes them appear and function as a single hard disk drive.


    Most RAID configurations support write caching. Write caching improves write performance by caching write data in memory and then copying data to the disk array. These systems include battery backup of controller memory to prevent data loss or corruption in the event of a power failure.


    Except for the smallest system types (Scout), all Volicon Media Intelligence service servers use some form of RAID to insure data integrity. Depending on configuration, three RAID variants – 1, 5 and 6 – are used.


    Volicon Media Intelligence service uses enterprise-class SATA drives for maximum performance and reliability.


    1. RAID variants

      RAID 1

      RAID 1, or disk mirroring, is the process of replicating the data to more than one disk. Both the disks are operational at the same time so the system can read data from both simultaneously. This enhances the speed of read operations. However, the write operations are slower, as the system executes each write operation twice – once on each disk. A minimum of two disks are required for a RAID 1 array.


      RAID 5

      RAID 5 can tolerate failure of any drive in the array without losing a single byte of stored data. RAID 5 is block-level striping with distributed parity. Striping and data are distributed by independent read and write operations. In a "write" operation, data to be recorded is striped across all array members interspersed with a parity block and distributed in order to place one segment containing the parity checksum on a different drive within each striping cycle. Sometimes defined as rotating parity, this scheme is the reason why it doesn't matter which drive in the array fails. A minimum of three disks are required for a RAID 5 array.


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      RAID 6

      RAID 6 can tolerate the concurrent failure of two hard drives while precluding data loss and system downtime. RAID 6 provides a second layer of redundancy by means of two separate, independent parity blocks within each stripe written to the data storage subsystem array and distributed among each of the active members in the array. Thus, another moniker for RAID 6 is "double-parity RAID".


      RAID 6 requires a minimum of four drives, but it will typically have a significantly larger number of array members since performance, fault tolerance and cost efficiency are improved with a larger population.


    2. RAID controllers

      Volicon Media Intelligence service uses Broadcom 9271-4i or 9271-8i RAID controllers. The 4i has 4 6 Gb/s SATA or SAS ports; the 8i has 8 6 Gb/s SATA or SAS drives. Except for the number of ports, the controllers are identical. The 4i is used with the 4, 16, 24 HDD chassis. The 8i is used with the 8 HDD chassis.


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      Figure: 9271-8i controller


    3. Accessing the RAID controller

      As part of the initial build, Volicon Media Intelligence service installs the appropriate RAID controller. To access the controller, click the <MegaRAID> icon located on the server desktop.


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      The controllers will be automatically discovered in most cases. The controller on the local server will be found; however, in some cases, it may include another networked server’s RAID controller.


      Note the “Health” column in the figure below. It indicates whether or not the array is working correctly without the need to log in.


      The controllers will be automatically discovered in most cases. The controller on the local server will be found; however, in some cases, it may include another networked

      server’s RAID controller.


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      Figure: RAID controller Desktop icon


      Note the “Health” column in the figure below. It indicates whether or not the array is working correctly without the need to log in.


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      Figure: RAID controller automatic discovery


      Double click to access the desired controller and log in to the controller. The controller uses the same credentials as the Windows login.


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      Figure: RAID controller login


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    4. Main megaRAID screen

      The main screen presents overall health status and details about individual drives. At the bottom of the screen, not shown, is a scrolling log file displaying real-time RAID information.


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      Figure: RAID system main screen


      Click the <Physical> tab to display information about each drive in the system.


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      Figure: Individual drive status


      1. Silencing RAID alarm

        In addition to an email notification, the controller sounds an audible alert. To silence the alarm, press the <Silence alarm> link in the center pane towards the bottom of the dashboard.



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    5. Email alerts

      The RAID controller can be set to send out email alerts. Click on <Tools> 

      <Monitor configure alerts>. Volicon Media Intelligence service recommends limiting emails to the most critical and fatal to minimize the number of emails sent by the system.


      Click the <Mail server> tab to set up the outgoing mail server and the <Email>

      tab to enter one or more recipient email addresses.


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      Figure: RAID email alerts


    6. Hard disk drive (HDD) replacement

      To replace an HDD on the hot swappable disk array, first remove the faulty bad drive, then insert a new replacement HDD. The RAID controller will automatically start rebuilding the array.


      If the controller is reporting multiple drive failures, try reseating the hot swappable drives first.


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  3. Capture cards and breakout cables

    Volicon Media Intelligence service supports multiple A/V formats and associated capture cards. The capture card converts the analog or digital source for Volicon Media Intelligence service processing, evaluation and storage. Unlike other applications, Volicon Media Intelligence service continuously ingests and records each channel. As such, you need to dedicate a capture card port per channel. If you are using set-top boxes, they also will need to be configured on a per-monitored-channel basis.


    Input


    RF-8VSB/QAM

    Output

    Chan

    Mfg.

    Card Name

    n/a

    1

    Hauppauge

    HVR-2255

    RF-8VSB/QAM

    n/a

    4

    Hauppauge

    01609

    RF-8VSB/QAM/DVB

    1

    1

    DekTec

    DTA-2111

    RF-DVB-C

    ASI

    2

    DekTec

    DTA-2136

    RF-DVB-S2

    ASI

    2

    DekTec

    DTA-2137C

    Analog

    Yes

    1

    Blackmagic

    Intensity Pro 4K

    Analog

    Yes

    1

    Blackmagic

    Studio 4k

    Analog

    n/a

    1

    Osprey

    260e

    Analog

    n/a

    4

    Osprey

    450e

    Analog

    n/a

    4

    Osprey

    460e

    HDMI

    Yes

    1

    Blackmagic

    Intensity Pro 4K

    HDMI

    Yes

    2

    Blackmagic

    Extreme 4k

    HDMI

    Yes

    1

    Blackmagic

    Studio 4k

    HDMI

    n/a

    1

    Blackmagic

    Mini Recorder

    n/a

    HDMI

    1

    Blackmagic

    Mini Monitor

    SD/HD-SDI

    Yes

    2

    Blackmagic

    DeckLink Duo


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    SD/HD-SDI 3G-SDI

    n/a

    Yes 4 Blackmagic DeckLink Quad


    n/a 1 Blackmagic Mini Recorder

    3G-SDI 1 Blackmagic Mini Monitor

    6G-SDI

    Yes 2 Blackmagic Extreme 4k

    6G-SDI

    Yes 1 Blackmagic DeckLink SDI 4K

    6G-SDI

    Yes 1 Blackmagic Studio 4k

    ASI/SD-SDI

    Yes 1 DekTec DTA-2145

    ASI/SD-SDI

    Yes 3 DekTec DTA-2160

    Ethernet

    n/a 1 DekTec DTA-2160



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    Tech tip

    In instances where the video card supports video output, the output feed may be used to directly drive a video monitor. This capability must be configured using a probe manager.



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    1. Blackmagic

      Volicon Media Intelligence service supports multiple Blackmagic acquisition cards up to a maximum of six.


      1. Intensity PRO 4K

        The Intensity Pro is a high-definition capture card. The card and breakout cable are shown below. The card supports HDMI and component, S-video and composite analog inputs.


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        Figure: Intensity Pro & breakout cable

        The breakout cable supports component video using the R, G, B connectors; S-video using the G, B connectors; and an external adapter and composite video using the B connector. Analog audio connects to the red (left) and white (right) audio connectors.



        Source Type

        Intensity Pro (Connector color)


        Label

        Component RGB (red)

        Red

        R-Y input

        Component RGB (green)

        Green

        Y input

        Component RGB (blue)

        Blue

        B-Y input

        S-video (Mini-DIN)

        Green

        Y input

        Requires adapter

        Blue

        B-Y input

        Composite video (yellow)

        Green

        Y input

        Stereo audio (white)

        White

        Right input

        Stereo audio (red)

        Red

        Left input

        Table: Intensity Pro input connections


      2. DeckLink Extreme 4K

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        E xtreme 4K supports two SDI audio and video – one analog audio and video and one HDMI input.


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        Copyright © 2017, Verizon Digital Media Services. All rights reserved.


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        Figure: DeckLink Extreme 4K card Figure: DeckLink Extreme and breakout cable


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      3. DeckLink SDI 4K

        Blackmagic DeckLink SDI 4K supports a single SDI input.


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        Figure: DeckLink SDI card

        Figure: DeckLink SDI connector connections



        Connect the SDI source (from deck) with coax M to the Blackmagic DeckLink SDI card’s BNC connector input.


      4. DeckLink Studio 4K

        image

        DeckLink Studio 4K has single SDI A/V, analog A/V and HDMI inputs.


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        Figure: DeckLink Studio 4K


        Figure: DeckLink Studio connections


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      5. DeckLink Duo

        The DeckLink Duo adapter supports dual HD/SD inputs/outputs via two SDI interface connections.


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        Figure: DeckLink Duo

        Figure: DeckLink Duo SDI/HD adapter


      6. DeckLink Quad SDI

Volicon Media Intelligence service supports the Blackmagic DeckLink Quad SDI card. As the name implies, it supports up to four inputs. The card has Mini BNC SDI connectors. An adapter cable us used to connect to standard BNC connectors.


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Figure: Blackmagic DeckLink Quad SDI-SD/HD


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        1. DeckLink Quad SDI-SD/HD connector diagram

          Connections are made to the SDI inputs as shown.


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          Figure: DeckLink Quad SDI-SD/HD connector diagram


        2. Breakout cable BNC to Mini BNC adapter

You will need the BNC to Mini BNC connector breakout cable to use the DeckLink Quad SDI-SD/HD card. The cable is pictured below.


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Figure: BNC to Mini BNC adapter cable


      1. DeckLink Mini Recorder

        DeckLink Mini Recorder has a single SDI and HDMI input.


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        Figure: DeckLink Mini Recorder card

      2. DeckLink Mini Monitor

        Figure: DeckLink Mini Recorder connection

        DeckLink Mini Monitor has a single SDI and HDMI output to drive an external monitor.


        image image

        Figure: DeckLink Mini Monitor output card Figure: DeckLink Mini Monitor connection


    1. DekTec

Volicon Media Intelligence service supports multiple DekTec cards. Driver is common to all cards – DekTec DTA-xxxx cards ver 4.10.0.144 (dated 10/29/2014).


image

      1. DekTec DTA-2111

        Multiprotocol modulator supports 8VSB/DVB-C/DVB- T/QAM-B/QAM-C. The card is used to drive RF monitors.


        Figure: DekTec DTA-2111 digital modulator


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      2. DekTec DTA-2136

        The DekTec DTA-2136 has a dual-channel DVB-C receiver. The card includes an ASI output port for each channel for local monitoring.


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        Figure: DekTec DTA-2136


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        Copyright © 2017, Verizon Digital Media Services. All rights reserved.


      3. DekTec DTA-2137C

        The DekTec DTA-2137C is a dual-channel satellite receiver card. Each input has a corresponding output for local monitoring.


      4. DekTec DTA-2145

        The DekTec DTA-2145 has an input and output port configurable as ASI or SDI.


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        Figure: DekTec DTA-2137C1


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        Figure: DekTec DTA-2145



        1. DekTec DTA-2160

          The DekTec DTA-2160 has connector ports for 1- Gig E and 3-ASI interfaces:


          image

          Physical location from top

          Port type Logical port number

          1. Gig E Port 4

            image

          2. ASI 1 Port 1

            image

          3. ASI 2 Port 2

            image

          4. ASI 3 Port 3

Table: DekTec TDA-2160 connector ports


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The top connector is the Gig E connector – called port 4 – followed by the ASI port 1, ASI port 2 and ASI port 3 interfaces.



Gig E

Port 4

ASI 1

Port 1

ASI 2

Port 2

ASI 3

Port 3


Figure: DekTec card


    1. Hauppauge

      Volicon Media Intelligence service supports the Hauppauge 01609 and HVR- 2255 capture card.


      1. Hauppauge 01609

        The Hauppauge 01609 is a quad 8VSB ATSC/QAM capture card able to ingest ATSC 4 over-the-air or unencrypted/unswitched cable (QAM) channels.


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        Figure: Hauppauge 01609


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      2. Hauppauge HVR-2255

        The Hauppauge WinTV-HVR-2255 is used to ingest a single over-the-air (8VSB) or unencrypted cable (QAM) channel. The FM tuner and analog A/V baseband inputs are not supported in Volicon Media Intelligence service.


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        Figure: Hauppauge HVR-2255


    2. Osprey

      Volicon Media Intelligence service supports multiple Osprey capture cards. Osprey cards are used to ingest up to a maximum of four analog channels per card.


      1. Osprey 260e

        The 260e supports component, S-video and composite video and balanced or unbalanced stereo inputs.


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        Figure: Osprey 260e capture card



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      2. Osprey 460e

        The Osprey-460e supports four composite video inputs. It supports four BNC composite video inputs. A breakout cable is used to connect four stereo audio channels. The 460e replaces the earlier 450e.


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        Input Video Connectors


        Figure: Osprey 460e capture card


        The breakout connector provided with the Osprey card has four left/right, unbalanced audio inputs.


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        Figure: Osprey breakout cable


        Volicon Media Intelligence service encoder channels are configured as follows:

        • Video Input A and Audio Left 1 / Right 1

        • Video Input B and Audio Left 2 / Right 2

        • Video Input C and Audio Left 3 / Right 3

        • Video Input D and Audio Left 4 / Right 4


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                1. Audio breakout cable 9 Pin Mini Din

                  The pin assignment for the Osprey 450e and 460e audio breakout is as follows:


                  Left 1

                  Right 1

                  Left 2

                  Right 2

                  Left 3

                  Right 3

                  Left 4

                  Right 4

                  Ground

                  1. Audio input

                  2. Audio input

                  3. Audio input

                  4. Audio input

                  5. Audio input

                  6. Audio input

                  7. Audio input

                  8. Audio input

                  9. Ground

                  Table: Osprey audio breakout


                2. Composite video interconnect diagram


                  image

                  Composite Video

                  Source


                  Composite Video (Y) Audio Right (R) Audio Left (W)

                  Volicon Media Intelligence service Server

                  Osprey 460e


                  Composite Video Audio (Right) In Audio (Left) In


                3. 460e rack mount breakout panels

          The 460e capture card supports rack-mounted breakout panels. These can be used to facilitate cabling or support balanced audio using industry standard XLR connectors.


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          Figure: Composite video and stereo audio


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          Copyright © 2017, Verizon Digital Media Services. All rights reserved.


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          It provides rack connection to the four composite video and stereo audio components. This is identical to the flying lead breakout cable.


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          Figure: Video breakout panel


          It provides rack connection to the four video channels configured individually as: component, S-video and composite.


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          Figure: Balanced audio breakout panel


          Provides rack connection to four balanced stereo channels.


          8.5 Set-top box interconnect

          If you are using a set-top box (STB) as an input source, assign one STB per encoder input and connect the output of each STB to the associated capture card input connector. Composite, component and HDMI interfaces are currently supported, depending on the specific capture card.


          Normally a STB is statically set to a particular channel for 24 x 7 ingest of that channel. Optionally, the encoder may be configured as virtual STB remote control, allowing Volicon Media Intelligence service to select channels either automatically via a schedule or manually by individual users.


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          Tech tip

          Volicon Media Intelligence service is recording and logging content; as such, it is only able to support HDMI without HDCP.



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          Figure: Typical STB rear panel


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          Copyright © 2017, Verizon Digital Media Services. All rights reserved.


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  1. What NOT to do on the server side

    This section lists events and configurations that should not be applied to any of the Volicon Media Intelligence service servers.

    • Do not run a web client application on the Volicon Media Intelligence service encoder or central server.

    • Install antivirus software with caution (see section “Antivirus Excluded Storage Areas”).

    • Do not load/execute any additional applications on the server.


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  2. Volicon Media Intelligence service login

  1. Enter the URL provided or IP address of the Volicon Media Intelligence service central server.

  2. You will then be prompted for your login credentials (username/password).



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Tech tip

Add the IP address or the Volicon Media Intelligence service domain name to the “Trusted sites” list in Internet Explorer.



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Figure: Volicon Media Intelligence service home page with <Tools> dropdown



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Assuming you entered your account credentials correctly, you will be greeted with the Volicon Media Intelligence service home page. The specific icons displayed depend on your account settings and the installed Volicon Media Intelligence service options.

Depending on the specific configuration of a new build, you may not see any Volicon Media Intelligence service feature icons during the initial login. Regardless of configuration, the <Tools> menu in the upper-right corner is always available.


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Tech tip

If you log in to the server running the previous version of Volicon Media Intelligence service, you will be greeted by the Volicon Media Intelligence service welcome screen.



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    1. Logging out

      To log out, click the <Gear> icon at the upper-right corner of any Volicon Media Intelligence service page. The <Gear> icon appears on all pages, so you don’t have to go back to the home page to log out. This opens another menu; click on <Log out> at the bottom. Volicon Media Intelligence service asks you to confirm that you really want to log out. As with the home page, the specific options you see are dependent on your account settings.


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      Figure: Volicon Media Intelligence service logout


    2. Internet Explorer settings

      For full functionality, the Volicon Media Intelligence service currently supports Internet Explorer versions 10 and higher in both 32-bit and 64-bit. When using Internet Explorer, you must set "Compatibility mode".


      1. After you log in to Volicon Media Intelligence service, left click the <Gear> symbol at the upper-right of IE; then choose “Compatibility view settings”. Note: This is the IE tools icon, not the lower tool icon for Volicon Media Intelligence service.


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      2. The URL or IP address of the Volicon Media Intelligence service server should automatically populate under “Add this website”. Click on <Add> to set IE to access the Volicon Media Intelligence service website in compatibility mode.


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        Figure: Setting IE compatibility view


      3. Next, set the location of the Volicon Media Intelligence service server as a trusted site. This enables the player to use ActiveX even if other IE settings restrict its use.


      4. From the same <Tool> icon used to set compatibility mode, select “Internet Options”. Select the <Security> tab and click on <Trusted sites>. Then click the <Sites> button. The Volicon Media Intelligence service website URL should be under “Add this website to the zone”. In our example, it is http://oberver2.Volicon.com. The IE default policy to allow placing a server in a trusted zone is that it must use SSL/TLS security (HTTPS). If the Volicon Media Intelligence service server does not use SSL/TLS, you need to uncheck the “Require server verification” checkbox. Press <Add> to update the trusted site list, then <Close>.


      5. To verify you successfully added Volicon Media Intelligence service, click

        <Trusted sites> again, then <Sites>. The Volicon Media Intelligence service server URL should show in the “Websites” box.


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        Figure: Add Volicon Media Intelligence service to IE trusted sites


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        Copyright © 2017, Verizon Digital Media Services. All rights reserved.


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    3. Non-IE browsers support, clientless mode

      Volicon Media Intelligence service supports a clientless mode for use with Firefox, Chrome, Edge and Safari browsers. Clientless mode allows you to avoid installing the ActiveX player. Volicon Media Intelligence service uses the Silverlight player when you use Firefox and HTML5 with Chrome/Edge/Safari. Note that Volicon Media Intelligence service supports the Safari browser only when using Safari on the Mac OS. Volicon Media Intelligence service does not support Safari on Windows.


    4. Volicon Media Intelligence service ActiveX media player

When using IE to access Volicon Media Intelligence service, a customized ActiveX media player is required.


      1. Installing the media player

        When using IE the first time your computer connects to Volicon Media Intelligence service, you will be asked to install the ActiveX media player. This should take approximately 30 seconds.


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        Figure: Request to install media player



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        Tech tip

        Media player installation requires administrator rights on your PC.



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        Figure: Windows security warning


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        Copyright © 2017, Verizon Digital Media Services. All rights reserved.


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        Accept the warning by clicking <Allow>. This will launch the Volicon Media Intelligence service Media Player Setup Wizard.


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        Figure: Volicon Media Intelligence service Media Player Setup Wizard


        If an older version of the Volicon Media Intelligence service media player has been installed, it will be removed automatically. Click <Next> to continue.

        Accept the terms of the License Agreement and click <Next> to continue.


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        Figure: License agreement


        You have the option of choosing into which folder Volicon Media Intelligence service will install the media player. Unless a support engineer has instructed you otherwise, accept the default folder and click <Install>.


        Internet Explorer must be shut down to install the media player. Log out of Volicon Media Intelligence service and shut down IE, then click <OK> to proceed.


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        Copyright © 2017, Verizon Digital Media Services. All rights reserved.


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        Figure: Shut IE down to install


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        Figure: Player installation progress


        10.4.1.1 Optional settings

        Volicon Media Intelligence service will present you with the “Optional settings” window.


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        Figure: Optional settings window


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        Optional setting/selection: Internet Explorer shortcut


        If you want to add a quick connect button to your Internet Explorer toolbar, enter the URL or the IP address of the Volicon Media Intelligence service server in the field provided. Leave the field empty if you do not want Volicon Media Intelligence service on your toolbar.


        Optional setting/selection: Intel video adapter workaround


        Volicon Media Intelligence service recommends that if your computer has an older Intel video card, or a video card with an Intel chipset, you enable the Intel “flickering video” workaround checkbox as a precaution. Enabling the checkbox will not affect the performance of the Intel chipsets that do not have issues with multiple video streams; but it will protect you in the event that your chipset is one of those with known issues.


        Optional settings/selection: Favor quantity over quality


        Volicon Media Intelligence service also recommends that you check the “Enable favor quantity over quality” checkbox for the best experience using Internet Explorer to run multiple players.


        Make your choices and click <Next>.


        Volicon Media Intelligence service presents you with the “Completing the Volicon Media Intelligence service Media Player Setup Wizard” window.


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        Figure: Completing the Volicon Media Intelligence service Media Setup Wizard Window


        Click <Finish> to exit setup.


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        Copyright © 2017, Verizon Digital Media Services. All rights reserved.


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      2. Updating the media player

        From time to time, you may receive notification that there is a new version of the player available. Follow the prompts and install the upgrade. You will be prompted to shut down IE to perform the install.


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        Figure: Update Volicon Media Intelligence service ActiveX media player



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        Tech tip

        Upgrading the player requires administrator rights, just like the initial installation



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      3. Removing the media player

To remove the media player, go to <Control panel>  <Programs and features> (Windows 7), then remove the “Volicon Media Intelligence service Media Player”.


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Figure: Removing the media player


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Copyright © 2017, Verizon Digital Media Services. All rights reserved.


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    1. Volicon Media Intelligence service welcome page

      The main action buttons are in the center of the screen.


      • Your account name is displayed in the upper-right corner along with the session expiration time.


      • If Volicon Media Intelligence service detects an idle session, it will time out and close the session.


      • If the dashboard fault notification widget is enabled, a bell icon image appears to the right of the username. If there are active faults, the quantity is displayed in a red circle. Click the icon to display fault details.


      • If Volicon Media Intelligence service is localized, use the dropdown image to the left of the gear icon to change the active language.


      • Click the <Gear> icon image in the upper-right to log out or access Volicon Media Intelligence service management features.


      • The main menu gives you access to the Volicon Media Intelligence service. As an Volicon Media Intelligence service administrator, you are primarily concerned with the <Tool> icon in the upper-right corner of the screen.


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        Figure: Welcome page


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  1. Volicon Media Intelligence service web- based configuration

Volicon Media Intelligence service configuration is web-based, save for a few specific exceptions. Your admin tools are a superset of the user tools. As an Volicon Media Intelligence service administrator, you have the ability to set which aspects of Volicon Media Intelligence service each user account is able to access.


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Figure: User vs. admin tool


  • Configuration configures probe groups, probes and encoders.

  • Settings configure the central server.

  • Active users display a list of currently logged in users.

  • Preferences have a user-specific setting and time zone.

  • System health displays the status of various Volicon Media Intelligence service components.

  • Help & tutorials link to embedded tutorials.

  • About displays Volicon Media Intelligence service and ActiveX player version.

  • Contact us links to Volicon Media Intelligence service support page.

  • Reset cache clears all application caches, such as selected channels.

  • Log out terminates the user session.



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    1. System architecture

      The central server is the heart of the Volicon Media Intelligence service. It has an overarching responsibility for all aspects of the system. Depending on size, the Volicon Media Intelligence service will utilize one or more probe servers. The responsibility of the probe is to ingest and store programs. The probe utilizes capture cards to enable Volicon Media Intelligence service to interface with various program sources.


      The Volicon Media Intelligence service probe ecosystem is organized in a hierarchal manner. There are several layers that make up the entire system: groups, probes and encoders.


      • Group(s): This level associates multiple probes under one unified heading. Groups can be created by input source, geography, network capture location, etcetera.

      • Probe(s): Each server, as a whole unit, contains anywhere from 1 to 16 video, audio and metadata capturing inputs/channels. It stores all the recorded content locally and streams out the recorded content to end users. A probe server contains one or more encoder streams or channels.

      • Encoder(s): This is the proxy copy created for each item of video content recorded on the system. In the case of Volicon Media Intelligence service, it is a direct one-to-one relationship of each physical video input on the probe to the proxy stored on the probe.


        You must assign each probe server in the system to a probe group. Use groups to help you organize your streams and manage alerts, since a probe group often shares a geographical territory or a specific service area.


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        Figure: Probe architecture



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    2. Configuration: Probe groups

The probe configuration page contains two sections. The left-hand pane is the dashboard. It allows you to select the desired group or <All> groups. The right- hand pane provides a hierarchal view of the group, probes and individual encoders. In the dashboard to the right of each group is a number indicating how many probes and encoders are in the group.


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At the top of the dashboard there are three icons that allow you to image create a new group, image rename a group and delete a group. Below that is a text search bar in case there are a large number of groups.


Selecting a group displays the probes and encoders within the group. The +/- icons toggle the probe encoder display on/off. The color-coded check mark makes it easy to quickly determine the status of the probe and each encoder.


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Figure: Probe groups


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Probe status indicates if it is inaccessible image or running and accessible .


The status of each encoder is displayed in the text to the right of the name next to a color-coded icon (green checkmark: all is well, red: stopped).


Hovering anywhere on the probe line turns the background blue and displays five icons in the upper-right corner: <Assign profile>, <Create & assign profile>, <Sync>, <Edit> and <Delete>.



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Figure: Probe controls


image Assign profile is a planned future feature.

image Create and assign profile is a planned future feature.

image Sync synchronizes the probe. A pop-up asks if you want to sync with

<Current> or <Previous>. Selecting <Current> updates the probe with the changes you just made to its configuration. Selecting <Previous> allows you to revert to the old probe configuration. This comes in handy if the changes you made did not yield the desired results.


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Figure: Probe sync


image Edit probe is the same as clicking on the probe name and opening the probe edit window.


image Delete removes the entire probe and only applies to empty groups when no probes have been assigned.


      1. Create a probe group

        The top of the “Groups” dashboard has three icons: <Add>, <Rename> and

        <Delete>. Selecting <Add> allows you to create and name an empty group. Once created, the next step is to assign one or more probe servers to the group.


        To create a new probe group, press the <Add> icon to open the “Create probe group” dialog box. Type the desired name and press <OK>. Volicon Media Intelligence service will display confirmation at the top of the page once the probe group has been saved.



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        Figure: Create a probe group


        To add probes to a probe group, select the desired group (in this example, the new TestGroup we just created) and press the <Add> icon at the top of the page. Enter the IP address of the probe in the right-hand pane and press

        <Save> at the bottom of the page. Do this for each probe you want to add to the probe group.


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        The profile entry feature is intended to simplify management of multiple probes. Note: A probe may only be associated with a single probe group.


        Figure: Assign probe to a probe group


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      2. Rename a probe group

        This lets you rename the group. Select the group you want to rename and press the <Rename> icon at the top of the dashboard. A new dialog box will appear. Enter the new name and press <OK> to effect the change, or

        <Cancel> to keep the existing name. A message indicating the change was completed will momentarily appear at the top of the screen.


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        Figure: Rename a group


      3. Delete a probe group

        To remove a probe group, select the group to be removed and press the

        <Trash> icon. A dialog box will open to confirm the action. Press <Delete> to remove the group. Note: This simply removes the probe group; it does not affect the physical probe servers.


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        Figure: Delete probe group


      4. Adding a probe

        At the top of the page, to the right of the dashboard, are the <Add probe> and

        <Expand/collapse> icons. Volicon Media Intelligence service support is responsible for adding probes and encoders to the system. The

        <Expand/collapse> icon toggles the display between only probes and probes and encoders.



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      5. Editing a probe

        Hovering over the desired probe highlights it in blue. The probe <Edit> icon at the upper-right of the page opens with four options: <Probe, <Streamer>,

        <NTPService> and <License>.


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        Figure: Edit probe


        1. Edit probe: Probe section

          The probe section is divided into three subsections: “General”, “Probe information” and “License information”.


          General: Configurable probe fields


          This subsection allows you to rename the probe, assign it to a different group and specify the LAN and WAN IP addresses of the probe server. Use the

          <Probe group> dropdown to assign the probe to a different group. If you want to assign the probe to a new group, you must first create an empty group using the dashboard.


          The probe name was created by Volicon Media Intelligence service support when the probe was initially created and cannot be changed by the customer. To change the probe name seen by users, edit the “Display name” entry.


          The probe IP address is normally set statically, but, optionally, dynamic addressing may be used via DHCP.


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          Figure: Configurable probe fields

          Probe status information


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          This is a read-only status display.


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          Figure: Accessible probe information display


          If the probe is not accessible, the date of the last keep-alive is displayed.


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          Figure: Inaccessible probe status


          Level license info

          The bottom-most section is also read-only and displays licensing information.


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          Figure: High-level license information


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          Copyright © 2017, Verizon Digital Media Services. All rights reserved.


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        2. Edit probe: Streamer section

          The “Streamer” section allows you to change the IP port values used to stream video. These should normally be left in their default settings.


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          Figure: Streamer ports


        3. Edit probe: NTPService section

          Accurate timing is critical for successful Volicon Media Intelligence service operation. Many aspects of Volicon Media Intelligence service require millisecond-timing accuracy. This section allows you to change which network time protocol (NTP) time server Volicon Media Intelligence service uses and how often it is polled. Volicon Media Intelligence service defaults to the Microsoft NTP server defined in Windows.


          In some cases, this setting is locked by Volicon Media Intelligence service. In that case, settings are read-only and image appear to the right of the polling interval and server.


          1. If you run an internal corporate time server, change the configuration to point to it.

          2. Another option is to use a NTP server pool. This has the advantage of redundancy, in which you can select geographically nearby servers to minimize transit time latency. The NTP Pool Project is popular and can be found at http://www.pool.ntp.org/en/.

          3. A third option is to use the Windows operating system as preconfigured, pointing to the public Microsoft NTP server time.windows.com.


            Poll interval: This setting is only active if the SpecialInterval flag is set.


            Set the polling interval value to an integer, select the units from the <Interval> collection. Volicon Media Intelligence service recommends setting the polling interval to 3600 seconds.


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            Figure: NTP time service


            NTP server

            Enter the URL or IP address of the desired NTP server. Add additional servers for redundancy. If the active server throws an error or does not respond, Volicon Media Intelligence service will automatically switch to the next server on the list.


            NTP flags

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            In general, use the system defaults when adding NTP servers, unless instructed otherwise by Volicon Media Intelligence service support.



            SpecialInterval

            Normally W32Time (Windows Time service) will poll the remote NTP server on a floating interval based on the quality of the time samples being returned. Setting the SpecialInterval flag changes this behavior to a fixed static interval. Use the polling interval section to set the interval.


            UseAsFallbackOnly Setting this flag tells the time service to try the other time servers before using this one.



            SymmatricActive

            The host sends periodic messages regardless of the reachability state or stratum if its peer. The host announces its willingness to synchronize and be synchronized by the peer.



            Client

            The host sends periodic messages regardless of the reachability state or stratum if its peer. The host announces its willingness to be synchronized by, but not to synchronize, the peer.


            Table: NTP flags


            Once the server and flags are selected, use the <Add server> button to add the new NTP server. To delete a server, use the <Delete> button.


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            This read-only section displays each licensable feature and, where applicable, how many instances are allowed. Each feature consists of three entries: allowed, configured and running.




            AC-3

            Dolby AC-3 audio channels


            AFD

            Active Format Description


            Closed-captioned indexing


            Monitoring closed captioning



            Detectors

            Specifies how many encoder detectors (video/audio/metadata) are allowed to run


            DolbyE

            How many encoders can be configured with DolbyE


            Extra audio streams

            Number of additional audio streams that can be configured in addition to main audio



            Full-res channels


            # of native uncompressed channels – counts to total limit


            HD channels

            # of HD channels – counts toward total channel limit



            Interactive services


            Scripting module for Interactive Services



            Long-term storage


            LTS option not subject to automatic purge


            Loudness measurement


            Monitor audio to insure it complies with FCC guidelines


            NAVE

            Nielsen Audio Video Encoder logging


            OTT channels

            # of over-the-top channels – counts toward total limit


            TS channels

            # of Transport Streams – counts toward total limit


            Total channels

            Absolute # of monitoring channels



            Table: License details






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            Copyright © 2017, Verizon Digital


            Media Services. All rights reserved.

                  1. Edit probe: License section

                    • Allowed indicates the maximum quantity authorized by the license. In instances where the feature is selectable to be either enabled or disabled, its corresponding value will be displayed as YES or NO.

                    • Configured indicates how many instances are currently configured.

                    • Running is a real-time display of the status of each feature.

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      6. Creating and editing encoders

        Hovering over an encoder highlights the encoder in blue and displays four icons: <Assign profile>, <Create and assign profile>, <Sync> and <Edit>.


        Assign profile is a future feature not implemented.


        Create and assign profile is a future feature not implemented.


        Sync updates the encoder with the latest configuration. As with probes, you have an option to sync to changes or revert to the previous configuration.


        Edit accesses encoder-specific configuration details.


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        Figure: Syncing and editing an encoder


      7. Adding an encoder

        Volicon Media Intelligence service Support is responsible for installing probes and encoders.


      8. Encoder configuration

        Press the <Edit> icon to access details about the encoder.


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        Figure: Encoder sections


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        Each encoder has eight configuration subsections.


        • Encoder configures specifics of name and display icons.

        • Input programs ingest settings.

        • Output configures specifics of how Volicon Media Intelligence service stores each channel and sub-encoders.

        • Storage configures storage location and duration.

        • Features enable loudness, thumbnails and NAVE.

        • Alerting sets error detection thresholds.

        • Captions configure CC and subtitles.

        • More configures miscellaneous settings.


        At the bottom of each page is a <Save> button. Volicon Media Intelligence service will prompt you to save changes if you attempt to leave the section without saving changes.


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        Figure: Unsaved change warning


        1. Encoder


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          Figure: Encoder settings


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          Copyright © 2017, Verizon Digital Media Services. All rights reserved.


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          Encoder source Indicates which of the four possible input types is use – video capture card, Transport Stream, cloud or device direct


          Encoder status Real-time encoder status – running or stopped


          Display name Encoder name presented to users; used to create a user-friendly name for the channel


          Encoder name Read-only name created by Volicon Media Intelligence service


          Probe name Probe server on which the encoder is installed


          Color Dropdown used to color code the player



          Icon

          Used to add an icon to channel name; <Browse file> icon used for workstation access to upload desired icon; typically for uploading channel logo, but may be any JPG or PNG image


          Diagnostic Opens media player for the channel

          Table. Encoder information


        2. Encoder: Input

          This section is dependent on how the program is ingested by the Volicon Media Intelligence service. Currently, there are four types of video acquisition.


          • Video input: Capture card used to interface Volicon Media Intelligence service to program source

          • Transport Stream (TS): IP-based direct program access

          • Cloud: IP-based, typically via CDN streaming

          • Device direct: Tethered cell phone acquisition


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          Figure: Encoder capture card Transport Stream input profile


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          External switch output

          If external A/V switch used, entry specifies which switch output port feeds associated encoder input, assuming switch has more than one output port; set value to 1 if external input switch not used


          Restart on input recovery

          Automatically restarts encoder when its input is recovered; relevant for Blackmagic cards only to avoid timestamp issues


          Signal loss restart interval


          During periods of no input, encoder automatically restarts at specified interval to avoid time stamp issues


          Video device name


          Text string with the card name and channel ID if the card supports multiple channels


          Name Required text field


          Connector type Dropdown used to select video connector


          Format Dropdown used to select type (i.e., PAL-B 1080i, frame rate and resolution)


          Add format Used to open dialog to create another format

          Table: Video input profile (capture card and Transport Stream)


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          Name Card name and additional information about audio input type


          Profile Audio profile in XML format

          Table: Audio input profile (capture card and Transport Stream)


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          Figure: Encoder Transport Stream IP ingest section


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          Host IP address or URL of the program source


          Port IP port address to access the program


          HTTP node name The name of the HTTP node, as configured in the Mediahub,

          for streaming data of the required PID


          Storage node name The name of the storage node, as configured in the Mediahub, where data for the required PID is stored


          Program name The name of the program to encode the TS stream



          Close gaps from cache

          If encoder losses feed, it keeps recording black screen until feed returns; allows downtime to be represented in the recorded data


          Detect PAT/PMT events Depreciated, no longer used


          Handle PAT/PMT events


          Depreciated, no longer used

          Handle XDS events System to process Extended Data Services events and log

          them


          Stop on scrambled Ignores encrypted streams so Volicon Media Intelligence

          service does not generate erroneous alerts



          Enable low-bitrate streams

          Enable/disable handling of low-bitrate streams; usually disabled due to slowing down of recovery in event of connection loss; to be enabled if nearly no payload (e.g., black video); this should be enabled


          Table: TS input profile (IP ingest section)


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          Figure: Encoder cloud input


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          Type Dropdown used to select program source server – no Authentication, Akamai, Uplynk CMS


          ACL Akamai parameter


          Shared key Akamai parameter


          CT Uplynk parameter


          API secret Uplynk parameter


          Proxy URP or IP of proxy server if used


          URL Channel-specific URL


          Load data Saves profile data


          Rendition Bitrate and resolution


          Video format Normally set automatically based on the input feed, but may be sent manually


          Audio format Normally set automatically based on the input feed, but may be sent manually


          Table: Cloud direct input profile


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          Figure: Encoder device direct input


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          Devices Smartphone used to capture the program


          Device ID ID of the device as the MediaHub configured it


          Device manufacturer Smartphone manufacturer


          Device model Smartphone model name


          Device name The name of the device to be shown in MediaHub


          Device serial number The hardcoded serial number of the device; automatically

          detected


          Devices A list of all devices connected to the server


          Display height Height in pixels


          Display orientation Landscape or portrait; if blank, defaults to portrait


          Display width Width in pixels


          Mediahub host Mediahub IP address typically localhost


          Mediahub port IP port typically 8080 to avoid conflicting with other web

          servers


          VMN port Port used to stream content from the device

          Table: Device direct input profile


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        3. Encoder: Output

          Unlike inputs, the output settings are the same for all encoders, regardless of how the program is ingested into Volicon Media Intelligence service.


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          Figure: Encoder output



          Video codec

          Dropdown used to specify how Volicon Media Intelligence service encodes the program for storage; Volicon Media Intelligence service supporting H264, WMV3, WMVA and WVC1


          Bitrate (Kbps) Dropdown used to specify program bitrate for storage


          Resolution Dropdown used to specify screen resolution for storage


          Compression quality


          Force minimum GOP size


          Optional field to set MPEG group of picture structure; setting defines amount of frames dependent on preceding frame before another I frame; MPEG removes redundancy spatially within a frame and temporally among frames; I frame (or key frame) - the only frame that can be decompressed without reference to other frames


          Reduce frame rate Reduces frame rate to reduce output bandwidth consumption


          Reduce frame rate target FPS


          Output frame rate value


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          Table: Video output profile


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          Audio codec type

          Dropdown used to specify how Volicon Media Intelligence service encodes audio for storage: AAC, WMA and WMApro; when configuring audio codec type that describes the audio codec used by this encoder, codec changed for each audio stream in feed


          Audio languages Specifies one or more audio channels

          Table: Audio output profile


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          Enable

          Live stream used to view low-latency video on monitor page; note that this feature CPU intensive


          Table: Live stream profile


          Sub encoders

          Each encoder has a primary video codec that creates the channel stream digital multimedia archive. If desired, additional sub encoders may be configured. Sub encoders are typically set for lower resolution and bitrate, in comparison to the primary codec that serves specific monitoring or file exchange requirements.


          Sub encoders have the same server requirements as the identical setting for the primary codec sequentially; CPU cycles are needed for the compression engine, and disk storage is needed for the resulting file.


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          Name System-created name derived from bitrate and resolution


          Bitrate (Kbps) Drop-down selection of bitrates


          Resolution Drop-down selection of screen resolution


          Add/delete Adds or deletes a sub encoder

          Table: Sub encoders



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        4. Encoder: Storage

          This section defines where video is stored, how long it is saved and the disk threshold.


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          Figure: Encoder storage


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          Main index path Example: C:\Video\indices\AB1.idx; normally set by Volicon Media Intelligence service to default path on main HDD



          Free disk space threshold

          Amount of space not to be used by Volicon Media Intelligence service, but kept free for other use; value to be 0-0.9, where 0 means no free space reserved, and 0.9 means 90% of storage location kept free



          History depth

          Specifies how long programs are stored; numeric value specifying how many unit intervals video will be stored; e.g., value of 30 and interval of days will store video 30 days


          Table: Storage information


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          Path Absolute path to the storage location


          MaxUsage The maximum percentage of the total size of the storage location used by the channel


          Add/delete Add/remove storages

          Table: Storages



          History depth

          Specifies duration of program storage; streams normally stored in local storage; if inadequate, Volicon Media Intelligence service support to configure LTS; numeric value of unit intervals video will be stored: dropdown specifying minutes, hours, days, weeks, months, years; setting value to 0 means data not saved


          Path LTS storage location; typically C:Video\LTS\ if LTS is running on the same computer


          Min free disk space

          Minimum disk space available on archive machine before archiving; value is in Gigabytes


          Slave Specifies if this encoder is a backup encoder for another system


          Master encoder name

          The name of the master encoder; only relevant when backup encoder is used


          Master encoder path


          Absolute path to the storage location of the master encoder; only relevant when backup encoder is used


          MaxGap size The maximum gap size between files



          Slave lag

          Specifies how long slave will wait before starting to archive its content; setting to less than one week not recommended - may cause master and slave to archive needlessly


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          Table: Long-term storage (LTS)


        5. Encoder: Features

          This section specifies audio loudness monitoring, DPI and AFD metadata processing, thumbnails and NAVE.


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        6. Loudness monitoring


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          Figure: Encoder features – loudness



          Loudness


          With optional loudness module enabled, Volicon Media Intelligence service performs loudness meter measurements to meet following standards: EBU R 128, BS-1770-1, BS-1770-3, ATSC A/85 and EBU Tech 3341/2/3; Volicon Media Intelligence service loudness module, accurate per each video frame, takes measurements every 100 milliseconds; measurements able to be done with/without gating windows (-10 dB but adjustable)


          Gating mode Dropdown used to select ATSC1, ATSC3 or EBU


          Input adjustment Adjustment to input level for fine tuning; a floating-point value will be added to the input measurement



          LRA

          Loudness Range Measurement (LRA) quantifies variation in time-varying loudness measurement; supplementary to main audio measure, program loudness, of EBU R 128; measures variation of loudness on macroscopic time-scale loudness units (LU); LRA computation based on measurement of loudness level specified in ITU-R BS.1770 - with different gating threshold; LRA not to be confused with other measures of dynamic range



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          Long IM

          Long-form Integrated Measurements: Greater than two minutes; total of seven user-defined, configurable measurements (e.g., 1 hour, 6 hour, 1 day, 5 day intervals); long-term values Volicon Media Intelligence service default setting: 60, 360, 1440, 0, 0, 0,

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          0



          Short IM

          Short-form Integrated Measurements: Two minutes or shorter; total of seven user-defined, configurable measurements (e.g., 10s, 30s, 60s); short-term values Volicon Media Intelligence service default setting: 10, 15, 20, 30, 60, 120, 0



          Pre-dialnorm


          Dialnorm indicates level of average spoken dialogue within encoded audio program; short-, long-term values often factory preset; Dialnorm not to be enabled when encoder ingesting digital audio stream (e.g., optical, S/PDIF or Dolby AC-3)



          True peak

          Enables monitoring the value of the audio signal waveform of a program in the continuous time domain; detects peak loudness that otherwise would escape the sampling process


          Table: Loudness monitoring


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          AC-3 Dolby: Adaptive Transform Acoustic Coding 3 enable/disable


          Enable DRC Dolby: Dynamic Range Compression

          Table: AC-3


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          Figure: Encoder features – DPI and AFD


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          DPI Digital Program Insertion


          Events interval List of intervals to be monitored for in/out DPI events


          Log events Enable/disable logging of DPI event to a database


          Stream IDs List of DPI streams to be monitored


          DPI offset Offset of DPI event relative to A/V (in milliseconds)


          Default local avail durations


          Default location available duration to use (in milliseconds)


          Default pre-roll Default pre-roll time before local avail (in milliseconds)


          Indexing settings New feature not yet implemented

          Table: Digital Program Insertion (DPI)


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          AFD profile AFD profile in XML format


          Type Not used in Volicon Media Intelligence service

          Table: Active Format Description (AFD)



          Enable

          Only applies to RPM systems: Identify objects and images on screen; used for channel change verification


          Table: Interactive services


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          Figure: Encoder features – thumbnails


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          Thumbnails enable Checkbox to enable/disable thumbnails


          MSMQHost IP address or URL of Microsoft Message Queuing used to

          access video clip thumbnails


          Resolution Dropdown used to specify thumbnail image resolution


          Sampling rate Every x seconds, saves an image to storage

          Table: Thumbnails


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          Figure: Encoder features – text overlay


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          Text Enable/display of embedded text


          Height Number of free text lines


          Width Number of characters in a free text line


          Score line The line on which the scores will be burnt in a 1-based

          index system


          Status line Line on which scores to be burnt in 1-based index system; if

          using default height, this is line before last


          Video input line Setting for the video input line burnt into the video

          Table: Text overlay



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          Timestamp enable Turns on timestamp overlay for this encoder channel


          Alignment Dropdown used to position the info on player screen


          Auto calculate offset from UTC


          Based on probe’s time setting

          Format Specifies how time is displayed: %month%-%day%-

          %year%%hour%:%minutes%:%second%/%frame%



          Offset from UTC

          Manually sets a time zone offset; setting overrides probe O/S time zone setting; Volicon Media Intelligence service uses value instead of offset in probe


          Table: Timestamp


        7. NAVE

          Encoding of television signals, such as in the Nielsen system, is used for audience measurement (e.g., to accurately identify television distributors, including broadcast stations or cable networks). The Nielsen Media approach installs metering devices at the user's premises. This device identifies stations and networks to which the end user tunes in. By encoding content with a NAVE unit, ratings data for programming can be provided  whether it is received in a digital, analog or combined viewing environment. Reading the aforementioned watermarks, or other codes, inserted into the television signal at the distribution source through the NAVE unit captures this end user data.


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          Figure: NAVE watermarking


          The NAVE is a system capable of inserting Nielsen Media Research proprietary NAVE source identification watermarking directly into the audio portion of compressed digital ATSC Transport Streams prior to broadcast. NAVE devices can simultaneously insert watermarking data on multiple independent digital television programs being broadcast, whether they are standard-definition (SDTV) or high-definition (HDTV). The watermark is


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          capable of identifying the Provider Content (PC), the network on which the content was distributed (NT) and the final distributor (FD), say in the case of local broadcast station or cable channel. The watermarks include a timestamp, so if the content viewed is time-shifted (VOD) within a reasonable time frame, that usage data is also captured.


          If any station's NAVE encoder is interrupted, the meter device installed in Nielsen sample premises collects and stores passive signatures for all non- encoded programming viewed. These signatures are downloaded each night to Nielsen's operations center. To identify viewing, the passive signatures collected from the meter device in the premises are matched against the signatures in the library.


          The feature allows you to define the watermarks to be accepted, and the faults/recoveries to occur, by configuring the watermark's creation time and the number of good watermarks that should be received per period.


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          Figure: Encoder features – NAVE



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          Enable Enable/disable Nielsen Audio Video Encoder monitoring; requires a subscription to Nielsen service


          Score line Percentage of good watermarks in the monitored window; labeled “Error percent” in early versions of Volicon Media Intelligence service


          Levels Filters watermarks by their levels


          FD Final Distributor: Entity that delivered content to customer


          PC Provider Content: Entity that originated content


          VOD Video on Demand: Time-shifted viewing


          NT Network that delivered the content


          Minimum good watermarks

          If number of good watermarks during sliding window are lower than minimum value, fault detected


          Station IDs


          List of good watermarks you intend to accept; if field left empty, all watermarks will be detected; if some channels support more than one station ID (SID), insert into SID array all IDs you intend to accept; single SID sufficient to satisfy minimum good watermarks and watermark percentage recovery variables to avoid faults and stay recovered


          Warning percent


          If value greater than score line but less than warning percent, warning message will be sent; other cases to result in recovery


          Watermark age The watermark’s time from its creation



          Watermark max age

          Filters out watermarks older than threshold and reports no faults on these; if left at 0, variable watermark age taken; e.g., if watermark is 10 days old, any older watermarks to be ignored; if the watermark’s age is less than threshold, it will be processed as regular watermark



          Window interval

          Faults detected and recoveries enabled during sliding window interval; e.g., if you define 30-second window for each second, 30- second window will be checked (0-30, 1-31, 2-32…) against various parameters used


          Table: NAVE



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        8. Encoder: Alerting

          The alerting feature configures Volicon Media Intelligence service to constantly monitor program streams. If the stream does not meet the monitoring criterion for the duration specified, an alert is generated. A single alert is dispatched for each event. If the stream returns to normal in excess of the recovery time, a new alert is generated if the stream once again falls outside monitoring parameters.


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          Figure: Encoder alerting video


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          Video loss

          When video framing loss (commonly known as “sync”) is detected by hardware and persists over video duration threshold, then VIDEOLOST alert generated; only duration threshold is configurable, not level threshold; e.g., video lost signal = TRUE over duration of 31 sec exceeding cycle time and duration threshold; when notification enabled, SNMP trap and email messages are sent (if configured by admin)


          Detection Default: 30 seconds


          Recovery Default: 10 seconds



          Black screen

          When percentage of black pixels (BS) in video frames of incoming video signal exceeds certainty threshold and persists over duration threshold; when notification enabled, SNMP trap and email messages are sent (if configured by admin)


          Detection Default: 30 seconds


          Recovery Default: 10 seconds


          Threshold Default: 95%



          Static screen

          Detected when video frame pixels at same frame location are compared (for color and luminosity) to pairs of consecutive video frames; and percentage of matching pixels exceeds static screen (SS) threshold and duration threshold; when pixel color, luminance and locations matching between pairs of consecutive video frames exceed 95% of all video frame pixels for longer than 30 seconds, video static alert is declared


          When notification enabled, SNMP trap and email messages are sent (if configured by the admin)


          Detection Default: 30 seconds


          Recovery Default: 10 seconds


          Threshold Default: 95%

          Table: Video alerting



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          Figure: Encoder alerting audio


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          Audio high fault is detected when the incoming audio stays above the high-level threshold long enough to exceed the audio duration threshold.



          Audio high

          Audio high alert example: Audio alert is configured on a channel. Certainty threshold = -1 dB; duration set to default of 30 seconds; audio input signal detected = 2 dB (above certainty) for six minutes (exceeding the cycle time for the lineup plus the duration threshold). A media fault, therefore, is detected, generating an audio alert and automatically creating a fault clip, which is stored under the clips (fault clips section on the Volicon Media Intelligence service media player).


          When the notification is enabled, SNMP trap and email messages are sent (if configured by the admin).


          If you wish to change any certainty, duration or recovery levels, please contact Volicon Media Intelligence service Support.


          Detection The default is 30 seconds.


          Recovery The default is 10 seconds.


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          Threshold The threshold is -1dB.



          Audio low

          Low audio fault is detected when the incoming audio stays below the low-level threshold, and the duration of the fault exceeds the duration threshold. Disable audio alert detection on channels with frequent silence.


          When the notification is enabled, SNMP trap and email messages are sent (if configured by the admin).


          Detection The default is 30 seconds.


          Recovery The default is 10 seconds.


          Threshold The default is -40dB.

          Table: Audio alerting


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          Figure: Encoder alerting metadata


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          Metadata Monitors embedded channel metadata


          Detection Default: 30 seconds


          Recovery Default: 10 seconds



          Threshold

          Defines number of metadata instances missed in detection threshold duration; e.g., if threshold set to 5, and more than 5 instances missed during 30-second window, then alert generated


          Table: Metadata alerting


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          Sync mode

          Determines how quickly NTP sync will compensate for real-time clock drift


          Table: Sync


        9. Encoder captions: Closed captioning

          This section determines how Volicon Media Intelligence service processes closed captioning and subtitles.


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          Figure: Encoder captions



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          CC adjust Not currently relevant to Volicon Media Intelligence service


          Metadata enabled


          Enable/disable CC monitor


          Metadata type Dropdown used to specify which data the format channel is using


          TS teletext stream ID


          The ID of the teletext stream inside the Transport Stream program


          Table: Closed captioning


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          Database URLs Host and profile name


          Add/delete Add or remove metadata database URLs

          Table: Indexing profile



          File name

          Table: Profile

          Database name; <Select file> to add additional profiles


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          Name Name of the language


          StreamID Stream ID of the subtitle language


          Milliseconds delay


          The delay of subtitles in relation to the video; used to synchronize subtitles to video


          Add/delete To add/remove subtitle language

          Table: DvB subtitles language


        10. Encoder: More

This section configures Volicon Media Intelligence service to recover from encoder errors and sets encoder hibernation time.



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Figure: Encoder – more section


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Maximum restart retries


Maximum service recoveries

The maximum number of times the watchdog will attempt to restart the encoder


The maximum number of times the watchdog is allowed to restart the entire service


Table: Error recovery


The restart period can be used to force the encoder to restart based on uptime or a specific date and time.


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Off No force restart


Maximum up time Restarts encoder when elapsed run-time exceeded


Restart schedule Forces restart at specific date and time


Cron line Selected schedule in Cron format

Table: Restart period


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Start Hibernation start day/time


End Exit hibernation day/time


Add/delete Add and remove hibernation events

Table: Hibernation


    1. Configuration: Probe profiles

      The proposed feature is not yet implemented.


    2. Configuration: Encoder profiles

      The proposed feature is not yet implemented.


    3. Configuration: Manage streams

      The proposed feature is not yet implemented.


    4. Settings: Central server

      The settings section is used to configure central server behavior: channels, profiles, user accounts, etcetera.


      This section is broken down into six subsections:


      • System: Configure overall settings

      • SNMP receivers: Configure listening ports to receive SNMP messages

      • Channel set: Logical channel grouping independent of physical encoder

      • Distribution profiles: Specify how clips exported

      • Roles: Specify which aspects of Volicon Media Intelligence service each user role is able to access

      • Users: Contain list of all user accounts


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      1. System

        Use this page to configure system-wide global settings.


        1. System: General


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          Figure: System general


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          System date Dropdown used to select desired year-month-day format


          Server host Central server IP address on LAN


          Web server IP address


          Manual mode timeout


          Central server web IP address


          Not yet implemented; will allow UIRT remote control of STB



          Enable strong password policy

          Requires users to periodically reset passphrase and use combination of characters to create strong passwords; system will refuse to accept passphrase change if doesn’t meet requirements and will prompt user with requirements; criterion for password acceptance:

          A minimum of eight characters One uppercase letter

          One lowercase letter One number

          One symbol character

          NO REPEATING characters



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          Switch login page Allows you to substitute a different welcome page when user access is disabled


          Enable login for every account

          Normal login page from which all users are able to access the system


          Enable login for administrators only


          Reason to disable login


          Displays alternative login page when user attempts to log in to system; does not affect administrator account


          Text message displayed when users prevented from accessing system (“System maintenance underway – system will be back online by 5AM Tuesday.”)


          Enable login page user warning


          Allows you to display a warning message when user logs in; can be set to occur on first login or every login


          Login warning title Message title


          Login warning text Warning text



          Display dashboard widget


          Email alerts sent address

          Adds alerts icon at the top-right of each page; indicates the number of active faults; clicking icon provides details about each fault


          Email address used to send email alerts from central server


          Disconnect from Slack


          Ability to send QoE alerts via Slack; may be enabled/disabled 

          not relevant to all implementations


          Attached logo Attach company logo to the alert email; permissible file types: JPG, GIF, PNG


          Table: Central server – general settings


      2. Settings: SNMP receivers

        This section configures Volicon Media Intelligence service to accept polling requests from the Network Management Systems (NMS). The Volicon Media Intelligence service SNMP implementation is read-only. The management console is able to query Volicon Media Intelligence service for status but not change settings via SNMP. Volicon Media Intelligence service issues traps reporting unusual events to the management console.



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        Figure: SNMP receivers


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        Protocol Enter the version your NMS uses. Volicon Media Intelligence service supports SNMP v1 and SNMP v2.


        Community Public by default (unrestricted access), a password is required to establish connectivity with the SNMP receiver.



        Host

        This is the URL or IP of the destination where the trap is to be sent. Set it to localhost if all requests originate on the same machine as CS.


        Port Enter the port used for SNMP traffic with the host. A well-known SNMP is port 162.


        Groups This is a list of active directory groups.

        Table: SNMP receiver settings


        1. Add/edit SNMP receiver settings

          To create a new SNMP receiver, click the <Add> button at the top of the page. To edit an existing receiver, hover over the receiver name and right click on the

          <Edit> icon on the right-hand side. Enter the appropriate values and press

          <Save>.


      3. Settings: Channel set

        This page is used to define channel sets. Using channel sets enables the administrator to create a logical channel grouping independent of the probes in which the specific encoder is located. If channel sets are not used, individual encoders are displayed under their associated probe.


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        1. Add/edit channel set

          To add a channel set, click the <Add new channel set> icon at the top of the page. If your system has a large number of encoders, use the “Encoder filter” field to restrict which encoders are displayed. To edit an existing channel set, hover over the channel set and click the <Edit> icon. Enter or change the name of the channel set and select the desired encoders. Press <Save> when you are finished.


          Example: “AJN” is set, which includes four encoders from probe DEMO-TS and six encoders from probe WIN7. The number of encoders assigned to a specific channel set is displayed in parenthesis to the right of the set name.


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          Figure: Settings channel set


        2. Delete a channel set

          Hover over the desired channel set and press the <Trash> icon.


      4. Distribution profiles

        The distribution profiles specify how clips exit the Volicon Media Intelligence service environment. “Export” defines what data is included (e.g., audio language, video resolution and metadata). Export settings apply to both saving clips on the user’s workstation and publishing them to remote sites. Publishing requires two additional profiles: destination and publish. The destination profile defines social media destinations where the clips will be sent along with any necessary account credentials. The publish profile defines in what format the clip should be encoded and specifies one or more previously defined destinations.


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        Figure: Settings distribution profiles



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        1. Export

          To create a new export profile, click the <Add> icon at the top of the page. To edit an existing profile, hover over the profile name and click the <Edit> icon at the far right.


          The video profile opens on the right side of the page. To select a new profile, use the <Choose an encoder as profile base> dropdown. This sets the rest of the page defaults based on the configuration of the specific encoder. Once the profile is updated, type the name into the profile name line. This is the name that will be displayed.


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          Figure: Export profile, part 1


          The streams setting allows you to select video and (one or more) audio channels. You are able to restrict the export to solely audio or video if desired. If the stream is being captured by Volicon Media Intelligence service in more than one video resolution and frame rate, use the dropdown to select the version you want to use as the source of the export.


          Closed captions enables CC – if you try to select this option and the encoder does not support CC, an error message appears at the top of the screen.

          Select the CC language if more than one exists. The default setting “Burn to video” includes the CC as part of the video clip. The other option, “Export to file”, saves only the CC portion in the file type specified. If you select “Export to file”, use the associated dropdown to select the file type to save the CC. Use “Adjust xx seconds” to adjust CC time in seconds so it will fit the video.


          When metadata is checked and metadata is included in the clip, it will be exported with the clip; otherwise, it is suppressed. Use the radio button to select which metadata to include.


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          Resolution and target bitrate allow you to export the output clip in a different resolution and bitrate than it was injected by Volicon Media Intelligence service. Set both parameters using the drop-down menus. Volicon Media Intelligence service will then transcode the stream to these settings prior to export.


          Timestamp defaults to the central server time zone (auto). If you want to use a different time zone, select <Other> and use the dropdown to select offset from UTC. Use the <Format> option to delete unnecessary timestamp fields.


          The banner allows you to superimpose an image from your workstation. The permissible file formats are JPG, PNG, GIF, TIF, BMP and WEBP. The Volicon Media Intelligence service controls allow flexible placement, size and degree of transparency.


          Maximum time accuracy provides frame-by-frame timing accuracy.


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          Figure: Export profile, part 2


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        2. Destination

          To create a new destination, click the <Add> icon at the top of the page. To edit an existing destination, hover over the destination name and click the

          <Edit> icon at the far right.


          If the new destination is similar to an existing one, hover over the existing destination and press the <Duplicate> icon located at the far right of the destination field. The system will duplicate the destination and add a numeric identifier – (1) for the first duplicate, (2) for second and so on. Then use the

          <Edit> function to make changes.


          To delete a destination, hover over the name and press the <Delete> icon. If you want to remove multiple destinations, check the ones to delete and use the

          <Delete> icon in the middle of the page.


          A list of available destinations appears in the right-side pane. Click on the desired destination. A new panel will open asking for additional information. In some cases, you will need to log in to the remote site and manually fill out some of the text fields. The account name you used to log in will be automatically displayed to the right of the destination name. This allows you to create multiple destination profiles going to the same social media site.


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          Figure: Settings distribution profiles


        3. Publish profile

          To create a new publish profile, click the <Add> icon at the top of the page. To edit an existing profile, hover over the profile name and click the <Edit> icon at the far right. Once this is complete, it is possible to publish video clips to multiple destinations simultaneously.


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          Figure: Settings publish profile



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          A new page pops up with four sections:


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          Profile name Type the new name or edit the old one.



          Video export profiles


          Transcoding commands

          Check one of the existing export profiles. The export profile specifies if output is audio/video or both and configures various video options. If none of the existing export profiles is appropriate, you need to create a new one.


          Select one of the transcoding options if you want to use a compression scheme rather than the one specified in the export profile.


          Destination Select one or more of the previously configured destination profiles.


          Table. Publish profile


      5. Roles

        This section enables you to create named roles with specific access permissions. When an account is generated, it is associated with one or more role. The administrator account is unique in that it has permissions to all Volicon Media Intelligence service features and cannot be deleted.



        Applications

        Applications grant the user access to Share, Deliver, Review, Comply, Monitor and admin screens.


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        Checking the top-level function automatically selects all features for that function. If you want to restrict access to a subset, uncheck specific features.

        Permissions This defines how the role is able to utilize Volicon Media

        Intelligence service.


        Channels This sets which channels are accessible by the role. Each entry consists of one or more channel set.


        Users This displays all user accounts associated with the role.


        Defaults This sets the session timeout and maximum number of

        concurrent videos.


        Publish profile This selects the social media each role is able to export.

        Table: Roles


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        To add a new role, click the <Add> icon at the top of the dashboard. This opens an empty role. Since roles can be complex, and often there are only small differences between roles, use the <Duplicate> feature to simplify the task. Highlight an existing role that is as similar to the new one as possible, then click on the <Duplicate> icon. Type in the new name and click <OK>. Then access that role and make any necessary changes.


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        Figure: Creating a duplicate role


        1. Applications

          For the remainder of this section, we will be using the user’s role as an example. The same rules apply to any named role.


          Example: Looking at the user’s role, we note it allows access to all Volicon Media Intelligence service features except admin screens.


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          Figure: Settings – roles



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        2. Permissions

          This section defines, in great granularity, how each role is able to utilize Volicon Media Intelligence service.


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          Clips Determines if user is able to create, edit and delete bookmarks


          Programs Determines if user is able to create, edit and delete programs


          Mobile Normal Volicon Media Intelligence service access from fixed workstation; allows access from smartphones


          Share – clip Sets the maximum clip length and number of clips shared per day


          Ad-hoc share


          Advanced share


          Share

          – management console administrator


          Share light editor Enables limited video editing to bookmarks


          Export Specifies which browsers are able to export and whether or not a program ingested as a Transport Stream can be exported


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          Figure: Role – permissions


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        3. Channels

          This section defines the channel sets each role is able to access. To add a channel set to a role, click the <Add> icon at the top of the middle section of the page. A list of previously defined channel sets is displayed on the right of the page. Using channel sets allows you to logically group associated channels regardless of how and where they are ingested into Volicon Media Intelligence service.


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          Figure: Role – channels


        4. Users

          This page lists all users assigned to the specified role. An account may be assigned to more than one role. To add an account to the role, click the <Add new user> icon at the top of the middle section. A list of all account names appears in the right-hand pane. If the list is lengthy, use the <Filter> option at the top to limit the display to matching search criteria.


          To remove an account from the role, hover over the account name. The name is highlighted in blue. Click on the <Delete> icon at the right to remove the account.


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          Figure: Role – users assigned


        5. Defaults

          This section specifies common behavior for the role.